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Ensuring The Perfect Start to your Career

On April 30, 2012, In Ensuring The Perfect Start to your Career,

The Best management training programmes propel your future significantly Choosing the right career path can be very difficult, especially for those that just don’t know what they want to do even after university. As most university grads have not experienced the highs and lows of a specific industry or role, it is very hard to make a big decision as your career. I was lucky as I did not have to make that choice immediately thanks largely to being part of an entry-level management trainee programme. I began my career as an intern in General Electric (GE). As a curious intern that was hell-bent on being successful and graduating from university soon, I started asking around on what the perfect starting job of my career should be. After speaking to a few people, I instantly realised that the best place to start would be to be part of an entry-level management training programme. I immediately interviewed and was surprisingly accepted into GE’s prestigious management programme. The next few years of my life was a roller-coaster where I endured significant pains and struggles coupled with intense learning and concentrated personal development. I spent two years as a management trainee working tirelessly balancing a job, studies and huge expectations. It was a tough period but as I look back, not only did I learn significantly, I transformed into a leader. The best management training programmes enable participants to learn and grow in multiple ways. They are extremely intense in nature, forcing you to push beyond your limits. Generally, the best management programmes include the following items:

Rotations at various departments or business units – having various rotations in HR, IT, Finance, Operations and other areas of the organisation enable you to learn the business, understand how things tick and build a strong network of friends across the business
Networking at all levels of the organisation - formal networking which includes mentorships with senior leaders are crucial for your growth and promotions in the future
Functional/technical skills training
Leadership development and training – Everyone needs to learn and become a leader regardless of position
Project management skills
Management exposure –You will have constant interaction and visibility with key leaders in the organisation
Constant feedback and appraisals – Getting constructive feedback is critical to your personal development
Live Projects – You have the opportunity to make a real difference in the organisation

Many companies and industries have differing entry-level management positions. The training can vary from company to company. Each company and industry has their own requirements. However, in general, they should all provide you with a number of diverse divisions or departments within a short time frame. This exposure drives your growth as the more experience you gain in different areas, the more holistic your development. So how do you decide on which company to work for? My advice is to try to get a role with a company that has a sincere "Promote From Within" policy. From my experience designing, developing and implementing management training programmes in numerous organisations, the most successful programmes are those that hire smart, talented university graduates and grow them in the system. They nurture, develop and push these young grads to success by internally promoting them to challenging roles and enabling them to navigate through the organisations. Companies who have a genuine management trainee programme generally have its senior leadership highly involved in the programme Management training programmes can accelerate you but you need to do your part. Some of the things you can do to further accelerate your career are the following:

Always go over and above your job duties. Strive for excellence in everything you do
Ask questions and never stop learning every day of your life.
Learn the business and find ways to improve the business, even if it’s small improvements.
Be proactive. Offer to take on extra projects if possible.
Always be willing to learn and learn from everyone you come in contact with
Develop genuine relationships with people you interact with regardless if it’s the CEO or the janitor.

------------------------------------------------------------------------------------------------------------ Roshan Thiran is CEO of Leaderonomics and has been involved in management training programmes for more than 15 years. To explore leadership programmes for your university or organisation, email: people@leaderonomics.com

Life begins after SPM

On April 30, 2012, In Life begins after SPM,

“If you tell the truth, you never have to remember anything” - Mark Twain For most of us, final SPM paper we took marked the end of secondary school education and it marked a turning point in our lives where we moved from studying together to embarking upon vastly different pathways. It marks the beginning of numerous decisions that we have to make and includes getting a lot of advice from school counselors, worried parents and knowledgeable seniors, counsel from helpful relatives, visits to campus open day sessions, mountainous stacks of college brochures and reading the education sections in local newspapers and websites trying to figure out what to do in the next phase of life. Exactly one year after my SPM exams, I read 'The Tale of Two Cities' and remembered thinking to myself how apt this description was of my current state of affairs. My story after SPM is filled with joyous and fun moments coupled with anger, confusion, fear and frustration. My moments of joy and happiness begin the moment I completed the last SPM paper and left my school till the day my SPM results came out. The moment my SPM results came out, was when my world turned upside down. Well, to be fair, I also was somewhat frustrated after my SPM exams as I was the only person from my school batch who didn't have a girlfriend, while all my other friends used to lug around their new-found "love of their lives" every time we met up. But that never bothered me too much as I was involving myself in some many wonderful things including starting my own business, helping out in youth camps, working for an NGO. And I felt so powerful, yet so foolish, so impetuous and spontaneous, yet so resolved to 'change the world.' Then my SPM results came out. And then the world changed suddenly. For me at least. The funny thing is I really did well for my SPM. I scored 7A1s and 1 C3 in the old days where we were limited to 8 or so subjects. I was not surprised as I somewhat knew I would do well but my relatives and friends were probably extremely surprised as they wondered when I found time to study as I spent the majority of my secondary school life playing football and trying to 'change the world'. But study I did (when my friends were out looking for girlfriends or wasting their time looking for their "trophies"). Nevertheless, having good results really complicated matters. I decided deep down that I did not want to study in a local university and wanted to get one of those scholarships that were awarded. So, together with all my friends (who similarly resolved to escape Malaysia for the supposedly greener 'academic' shores elsewhere), we started to apply for every scholarship under the sun -- from the JPA, Petronas, Renong and whatever else that was available back then. One by one, my friends, most of whom had lesser results than me, started to get scholarship to various countries, universities and prep schools. I went for interviews after interviews, but nothing came about. I soon realised that I was a hopeless interviewee. I tended to 'tell the truth' during the interviews and that was not apparently what the interviewer wanted to hear, especially on my fine act of balancing 'changing the world', sports and life with studies thrown in to the fray occasionally. And so as the months ticked away, nothing came about. And then I had to face the inevitable -- I had to go to FORM 6! I could not believe it. It was a horrible time. I saw all my friends flying off or going to some private college or being prepped at some institution to be flown off to some exotic country like the UK, Australia, the US and France (well, for a person who had only travelled to 2 places outside of Malaysia all my life, everything was exotic outside the country!). But I had to go back to the Methodist Boys School in Kuala Lumpur (MBS) and be part of the Form 6 class. The only consolation I had was the fact that at least in Form 6 there would be girls in the class (unlike the previous 5 years) so maybe there was some hope of filling up the 'lack of a girlfriend' void which was perpetuated by my friends now breaking up with their first girlfriends and having their 2nd and 3rd girlfriends. So, to Form 6 I trod along, dreading the fact that I was the only one in my group of friends actually going back to MBS. And so, the exciting months since the end of SPM suddenly turned into a depressing set of months that followed. I went to school but my heart and mind were jealously thinking of how 'lucky' my friends were while I was so unlucky and such a victim. But this sad state of being a 'victim' didn't last long. My headmaster, a very strict disciplinarian, had taught me in my previous years as a student leader in MBS striving to 'change the world' that you must never be taken victim by circumstances. This was further reinforced numerous times by my former football coach at MBS, the legendary Mokhtar Dahari. He believed that bad things (in my case 'being stuck in MBS' !!) happened to everyone but our reaction to these circumstances defines great leaders. And watching Mokhtar Dahari as he battled the deadly disease that finally took his life, convinced me that I needed to take charge of my life and not be taken victim to whatever conditions surrounding me. So, with this new resolve, I decided to dedicate the next few months of my life to 'getting out of Malaysia' somehow. I knew that I had to keep trying, as Mokhtar Dahari kept repeating to us, "everything requires hard work and perseverance ." And so I worked tirelessly day and night to get into a foreign university. And so I started getting university application forms, doing up my 'resume' and writing passionate letters to various universities on why they need to admit me into their school and pay for my education, food, lodging and everything else. I think I possibly spent my entire saving and earning (did I mention that I had mini businesses doing tuition, and other stuff!) and the cash I received for getting good results (my father worked in the government and they have various cooperatives that reward government employees whose kids do well in their studies) on stamps and posting more than 1000 letters to universities all over the world. Surprisingly, I got answers from many of the big universities. Harvard, Princeton and Georgetown said come join us but only offered paltry scholarships which only covered 25% of the fees. As I knew my parents had no means to pay the rest (and little did I know that the government would actually pay for me if I ACTUALLY got into the top universities), I kept tirelessly applying to others. Finally, a small university (well not so small!) in Connecticut, sent me a letter accepting me into their university, with a full scholarship covering everything from food, lodging, tuition and the works. All I had to do was to fly over there. I still remember receiving the letter on December 18, 1992. By January 3rd, 1993, I was on a plane (where I met my future wife on board) ready to start school in Connecticut. My perseverance and diligence had paid off and I was off to start my new adventure in this exotic new place in New England! When I arrived at the University of Bridgeport, I met the President of the university (as apparently I was one of the first students given this full scholarship) and then off I went to see my student advisor. His first question to me was "why are you at this university?" as he showed me that he knew about the fact that I had gained entrance to a few other 'better' universities. That question I answered with ease. Then he posed a second question, "so what do you want to study?" I was stuck. I had no idea what I wanted to study or what career I wanted to pursue. I think my parents wanted me to be an engineer, others suggested being an accountant, and a whole host of 'hot' jobs that will make me successful. I looked at my student advisor, a man by the name of Professor Greenspan, and asked him a question instead, "tell me Professor, which is the easier course out there-- something I can breeze through?" He looked back at me almost in anger and then composed himself and said, "Business -- international business is easy." And I looked back at him and said, "ok, I'll do that then!" And that settled it. I was going to study business. (A few days later I realised that Prof Greenspan was a business professor and hence his recommendations. ) After studying business and even after I graduated and got a job at General Electric (GE), I still had no idea what I wanted to do. In fact, my first boss decided that I was not good at finance so he insisted I take on finance roles for the first part of my career at GE and hence I became a finance leader and later a CFO at GE. But even then I struggled to figure out what I really wanted to do and finally after my 7th role at GE, I finally figured out my passion and what I truly wanted to do in life. Finding one's passion is never easy. Steve Jobs, CEO and co-founder of Apple, dropped out of college, disappointing his parents in the process because he "had no idea what [he] wanted to do with life and no idea how college was going to help [him] figure it out." Steve worked at Atari briefly to save enough money to go to India to "find his passion and calling." In India, Steve spent time with the surroundings and the Creator discovering his "calling." In fact, when Steve gives out this advice to everyone after they finish their secondary school: "I think you should go get a job as a busboy or something until you find something you are really passionate. I'm convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure PERSEVERANCE. It is so hard. You put so much of your life into this thing. There are such rough moments in time that I think most people give up. Unless you have a lot of passion about this, you're not going to survive. You're going to give up. So, you've got to have an idea, or a problem or a wrong that you want to right that you are passionate about, otherwise you are not going to have the perseverance to stick it through. I think that's half the battle right there." And he is right. You have got to find what you love and are passionate about first. This is an important part of what you need to do after SPM. Once you discover what you are passionate about, you will be energised to greatness. As I talk to young people all over the world, a clear pattern emerges. Just like me, many young Malaysians similarly struggles after SPM. Like me, many did not know if they should study or not, where to study, what to study, what jobs to take on and what career choices to make. Yet, the end of SPM is an important landmark. It was important for Steve Jobs and it is important for you. For many, it may be going off to Form 6 and STPM or A-Levels and then deciding on your careers. For others they may be forced to decide earlier. Yet, we all struggle with this decision as we know not what excites us or what makes us passionate. Finding out what makes you tick and what energises you is the key to life after SPM. So, my encouragement to you is don’t worry. Try different routes. It took me many years to find my passion but when I did, I never looked back. But looking back, I would not change my past. Each experience I had, good or bad, helped me learn about myself and developed me. And all these experiences helped me find out what I didn’t want to do and what I was truly passionate about. So, my take is, enjoy life after SPM. Don’t fret. But keep exploring and keep experiencing and you will surely find your passion in life -------------------------------------------------------------------------------------------------------------------- Roshan Thiran is CEO of Leaderonomics, a social enterprise passionate about transforming the nation starting with our youths. His team at Leaderonomics have recently published a best-seller “What’s After SPM”. Login to www.leaderonomics.com or email people@leaderonomics.com if you need more details of leadership programmes for youth and adults.

The Gratitude Challenge

On April 30, 2012, In The Gratitude Challenge,

Gratefulness can be a winning business strategy “Most people return small favors, acknowledge medium ones and repay greater ones with ingratitude. --Benjamin Franklin A study which began in 1986, of a group of nuns from the city of Mankato in the US, who have outlived many others, has astonished the world. The most surprising result of this ‘Nuns of Mankato Study’ by David Snowdon, is the discovery that the way we express ourselves in language, even at an early age, can foretell how long we'll live and how vulnerable we'll be to Alzheimer's decades down the line. Snowdon found that the nuns who had expressed the most positive and gratitude-based emotions in their writing as girls ended up living longest, and that those on the road to Alzheimer's expressed less gratitude and fewer positive emotions. His conclusion: If you want to live longer, be positive and show gratitude. Throughout history, gratitude has always been high on the list of virtues. Cicero, the Roman philosopher ranked gratitude as the chief of all virtues, parent to all others. I concur with Cicero and apparently science does so too. Research by Jeffrey Froh, shows that habitually grateful people have more energy, optimism, social connections and happiness. They're less likely to be depressed, envious, greedy or become alcoholics. They earn more money, sleep more soundly, exercise more regularly and have stronger immune systems. Science can now prove that gratitude improves psychological, emotional and physical well-being. "A lot of these findings are things we learned in kindergarten or our grandmothers told us, but we now have scientific evidence to prove them," Froh adds. If gratitude does all that, why is there absolutely no focus on it in business or in our lives? A few weeks ago, we erected a ‘Gratitude Board’ in our office, and some began excitedly posting messages of gratitude to others. Others scoffed at the board, shaking their heads at why others were posting soft mumbo-jumbo messages. And again, I wondered, since gratitude is scientifically proven to make employees more productive, why do people scoff at its usefulness and its place in business? What is Gratitude? Gratitude means counting your blessings, being thankful, and acknowledging everything that you receive. It is living your life as if everything were a miracle, being aware incessantly of how you have been blessed by others. Gratitude shifts your focus from what your life lacks to the richness that is already present. As simple as it sounds, gratitude is actually a multifaceted emotion that requires "self-reflection, the ability to admit that one is dependent upon the help of others, and the humility to realize one's own limitations," claims Emmons, another gratitude researcher. Gratitude is not for the "intellectually lethargic." Emmons postulates that gratitude is discordant with feelings of victimhood or entitlement. "Far from being a warm, fuzzy sentiment, gratitude is morally and intellectually demanding. It requires contemplation, reflection and discipline. It can be hard and painful work." Emmons, together with psychologists McCollough experiments confirms gratitude results in higher reported levels of alertness, enthusiasm, determination, optimism, creativity and energy. Additionally, grateful people are more likely to help others and faster progress toward achieving personal goals. The study revealed that practicing gratitude increases happiness levels by around 25%. If only we could improve happiness levels at workplace by 25%, we may be on to unleashing a high performing team capable of achieving great results. Aren’t these the type of people we need in our businesses? Gratitude cures Materialism Froh’s research team found that the more grateful students had more friends and higher GPAs, while the more materialistic had lower grades, higher levels of envy and less satisfaction with life. "One of the best cures for materialism is to make somebody grateful for what they have," adds Froh. Founder of Berkshire Hathaway, Warren Buffett, one of the richest men on earth, ascribes part of his success to his grateful nature. He has frequently expressed his gratitude for having been born at the right time and place and for the wealth that he has been able to create. Even though he is rich, he has not an ounce of materialism in him, and he shows his gratitude by giving back his accumulated wealth to society. Gratitude Brings Happiness Last year, as part of our Talent Acceleration programme, we took a group of Malakoff high-potential talent to visit the LaFarge factory and to meet their CEO, Biyong Chungunco. Biyong, is an incredible leader, who is well-loved by her employees. As she spoke to our team, she showed extreme humility and gratefulness in every aspect of her life, in spite of having so many obstacles thrown her way. Having lost her husband and having to face tremendous issues being a woman in a male dominated industry, her positivity drove her to succeed against the odds. Listening to her reinforced my belief that if we are to reach happiness (which is the goal for many people), gratitude needs to be a core virtue we practice. We tend to forget that happiness doesn't come as a result of getting something we don't have, but rather of recognising and appreciating what we do have. Being grateful also forces people to overcome what psychologists call the "negativity bias"—the predisposition to dwell on difficulties, frustrations and inequalities rather than positive blessings. A few weeks ago, I interviewed Marshall Goldsmith, a top business coach for The Leaderonomics Show. Throughout the interview, Marshall kept repeating his gratefulness of how good things happened to him ‘by accident’. Being grateful keeps him positive and when you are in a positive frame, positive things tend to happen. The Law of Attraction states that if you are in a negative frame, you tend to attract negativity. So if you are in a traffic jam and you become negative, the traffic jam becomes worse. However, even if you are in a bad situation and you are positive, generally more optimistic things tend to ‘accidently’ happen, as Marshall clarifies. Gratitude As A Business Strategy Business leaders may understand the importance of gratitude but how does being grateful add to their numbers. We have already seen how gratitude drives employee productivity , increases workplace happiness and energy-levels. And now we are finding that gratitude also helps expand ‘wallet-share’. Numerous businesses have actual grown by showing gratitude to their customers. Instead of going after new customers and increasing market-share, businesses that have gone back to old clients and thanked them, and develop deep relationships, saw huge increase in profitability by expanding their current client’s ‘wallet-share’. Expanding your ‘wallet-share’ is getting your customers to buy more of your products and to buy other products that you offer which they may not be buying at this point in time. Gratitude does not mean sending your clients a letter with a sales hook like, “To thank you for being a special customer, we’re giving you 20% of all our XXXL orange shirts from now till we make our sales quota.” People see through those insincere gratitude letters. A business may show their appreciation by offering chocolates with the bill, or other simple thank you gestures but it needs to come across as genuine or its better not to show gratitude at all. People see through fake motivations. Gratitude is a precursor to trust and trust is a powerful driver for loyalty. "Gratitude motivates positive reciprocal behaviour," says Professor Raggio. If a customer believes that a business has his best interests at heart, that customer is more inclined to develop a long-term relationship with the business. And don’t just show your gratitude once a year during festivals or at annual customer appreciation dinners. Instead, build it into your daily and weekly customer plans and policies. Customers are more likely to come back, give referrals, write positive reviews online, or perhaps be willing to pay more later on. Author John Kralik started writing appreciation notes to his staff and clients and quickly saw a link between his thank-you notes and his business thriving again. I personally write handwritten thank you notes and many have kept those notes for years, using them to gain inspiration. It’s when you feel terrible, that it is the best time to write 10 thank-you notes. When employees notice that you thank them for their efforts, they will naturally work even harder to please you in the future. Recognising the work of an employee improves their performance. And a sincere compliment will always improve your workplace connections and satisfaction. Dale Carnegie believed that the desire to be appreciated is ‘a gnawing and unfaltering human hunger.” Think about your many contributions to the people around you. Do you get thanked enough? Does the gratitude-to-criticism ratio you experience feel right to you? You can change the ratio by acknowledging those who help you daily, from the barista who made your coffee to your employee that got you the report on time. Being Grateful Gratitude can change people’s lives but it takes mental toughness and discipline. Here is my top-10 gratitude checklist for you to become a more grateful person:

Set-up a Gratitude Board in your office and home and watch gratefulness flow in your office and home
Keep a Gratitude Journal. Count your daily blessings and jot down at least 3 good things that happened to you each day. You will be surprised how blessed you are even after a week
Mind Your Language. Don’t use negative words, even when talking to yourself.
Pause deliberately throughout the day. Stop what you are doing and look for things to be grateful for. You will start seeing blessings everywhere
Write a gratitude letters to people who have exerted positive influence in your life
Have a monthly ‘Gratitude Visit’ to someone you have been grateful for in the past and personally thank them
Make a vow to practice gratitude. Psychologists believes that “swearing a vow to perform a behaviour actually increases the likelihood that the action will be executed.”
Don’t Count Sheep but instead Count Your Blessings as you fall asleep – review events and people you are grateful for during the day as you fall asleep on your bed.
Write a note of gratitude to your customers. Don’t put anything else on the agenda other than expressing your thanks and appreciation.
Put gratitude on your calendar – schedule time to send thank you notes to clients, employees and to say thank you to your family and friends.

Final Thoughts In spite of knowing gratitude is good, everyone, from business leader to student, suffer from Gratitude Deficit Disorder. We all receive much more condemnation than gratitude. We are hungry for genuine appreciation. We want to know that we matter, that our efforts are making the world a better place. Mother Teresa once said that “there is more hunger for love and appreciation in this world than for bread.” She is right. And your customers, suppliers, employees, co-workers, friends and family need gratitude. There is a global hunger for gratitude. Feeling gratitude and not expressing it is like wrapping a present and not giving it. So, instead of being world-class complainers, why not challenge yourself to start off Monday by showing your gratitude to your employees, customers, friends and family. You may just end up living as long as those nuns of Mankato. ----------------------------------------------------------------------------------------------------------- Roshan Thiran is CEO of Leaderonomics, a social enterprise passionate about transforming the nation through leadership development. He sincerely wishes to thank everyone who has been reading his column and giving him feedback and ideas. For more information on Leaderonomics, email people@leaderonomics.com or login to www.leaderonomics.com

Don’t kill your talent, take a chance on inexperienced people

On March 28, 2012, In Don’t kill your talent, take a chance on inexperienced people,

SOON after India obtained independence, Prime Minister Jawahar Nehru chaired a meeting to discuss appointing a chief general for the Indian Army. As key leaders discussed candidates and options, Nehru disappointingly claimed: “I think we should appoint a British officer as the general as we don't have anyone with enough experience to lead.” Everybody nodded their heads in support and they started discussing possible British candidates. This same conversation Nehru had with his leaders half a century ago is the same conversation taking place in many global organisations today. There are always big vacancies to fill yet no one experienced enough to fill them. And most leaders look outside their organisation and even outside the country for that perfect “experienced” person. Nehru's story though, ends differently. One of Nehru's officers abruptly interrupted Nehru as he started contemplating which British “expat” to bring in: “I have one point, sir. Can I interrupt?” Nehru nodded: “Yes, gentleman. Speak.” The officer responded: “Sir, we don't have enough experience to lead a nation, too, so shouldn't we appoint a British person as the first Prime Minister of India too?” The meeting hall suddenly went silent. Nehru had an “aha” moment and later decided against appointing an “experienced” general but a high potential local. Almost every business leader I meet complains to me about the same issue they don't have enough good talented people to take their businesses to the next level. According to McKinsey's “War for Talent” study, the most important corporate resource over the next 20 years will be talent. It's also the resource in shortest supply. In fact, the search for the best and the brightest has become a constant, costly battle, with no end in sight. Talent has become the prime source of competitive advantage. Yet, most of us unknowingly “kill” our talented people. How are we “killing” our talent? By not allowing our people to fulfil their potential. And we do this by curtailing their experiences. Real learning Talent can only be developed through experiences and failure. You cannot send a person to a three-day classroom programme on swimming and expect them to become great swimmers. To learn to swim, you need to practice in the pool. No matter how much you listen, read or watch about swimming, without pool practice, you won't be able to swim. Real learning happens when applied in the workplace. Nehru learnt to become Prime Minister of India through the school of hard knocks and experience. Even if he was sent to a “Prime Minister School” (if that existed!), his learning would still ultimately come from doing the job. But when you block your people from the roles they crave, because of their lack of experience, we thereby ensure they never learn. I recall going through succession planning reviews with a number of senior business leaders in my capacity as a HR leader. Each year, these business leaders would highlight specific talent they had in their teams. But much to my dismay, every single year, those highlighted were deemed “not ready” to take on bigger roles, claiming they needed a few more years to become “ready.” Four years later, the same excuses rang. The story never changed or ever will. As long as we hoard our best talent and never allow them to grow through new experiences, they will never be ready. Thomas Edison correctly stated that “genius is 1% inspiration and 99% perspiration.” Based on research done by Anders Ericsson, we now know just how much “perspiration” is required to become a genius apparently three years at a job or 10,000 hours. Ericsson's research indicates that if you are at your job for about two to three years (depending on how many hours you put into your work), you will master the role. But once you have mastered it, your learning subsides. And for you to keep growing, you need to learn something new. The most talented people have figured this out and so if you do not give challenging work to them, they leave. They may claim they leave for money or other reasons, but in reality, if you truly give them challenging work which forces them to learn, they hardly leave. (It may be also because they are so busy being challenged, they have no time to do up their resume!) However, the less talented employees, who love being in their zone of comfort, will stay on (maybe forever). The job becomes easy making it “wise” to continue in this zone of comfort. The real talents, however, know that if they don't keep getting new experiences and developing themselves, they may never achieve their dream. And so they pack their bags to gain new experiences, if you don't provide them. Final thoughts I am not at all advocating that experience has no place in our business. In fact, experience is necessary for big roles where failure should be minimised. However, one cannot attain that experience unless someone gives these people a break. We cannot gain experiences unless given a shot at the big stage. What I want to emphasise is that this “talent disease” which is plaguing our nation can somewhat be curtailed if we build in talent development as part of our business agenda. So, what are some practical things you can do: 1. Demonstrate your commitment to employees by preferring to develop from within versus hiring from the outside. Give your “inexperienced” people a chance. Sure they may take some time to “learn” the job, but in the long term, it will be better for your business. 2. Keep pushing your people outside their comfort zone. They need experiences. Give them projects outside their silos. And when they fail (which they will!), help them get up and learn from their failures 3. Empower your employees make them partners in their own development. Make sure they understand the importance of hard work, learning and pain. As my three-year-old son always says: “No pain, no gain.” The same goes for all of us. We need to go through the pain and struggle of new experiences to keep growing. And business leaders need to go through the pain of pushing their best people out to new roles and to take chances on the less experienced. Someone after all took a chance on you previously. Nehru took a chance on his general. So can you. Roshan Thiran is a firm believer that talent is developed and not genetic, and has made it his mission to build leaders in Malaysia through his social enterprise, Leaderonomics.

Amoxicillin For Sale

On March 5, 2012, In Dream teams are just a dream,

Amoxicillin For Sale, Goals, roles, processes and interpersonal relationships hold the key

IN July 2000, Florentino Prez was elected club president vowing to sign Luis Figo, the world's best player at that time and to build Real Madrid Football Club into the Los Galcticos, the dream team of football. He quickly signed Figo, then Zindine Zidane in 2001, Ronaldo a year later and David Beckham in 2003. Amoxicillin pharmacy, He successfully assembled a dream team. All the best players in the world were courted and brought in to the magnificent Galacticos each year.

Unfortunately for Perez, this dream team never materialised. Barcelona, their fierce competitors, had other ideas, Amoxicillin For Sale. Barcelona coach Frank Rijkaard inflicted defeat after defeat to the Los Galcticos including a 3-0 whipping at the Santiago Bernabeu, where can i buy cheapest Amoxicillin online, the sacred home of Real Madrid. On February 27, 2006, Australia, uk, us, usa, Florentino Prez resigned and the Real Madrid dream faded.

Prez did not give up on his Los Galcticos dream and returned as club president in 2009. He quickly signed the best in the world including Kaka, Cristiano Ronaldo, Xabi and a host of other best-in-class players, Amoxicillin dangers. Amoxicillin For Sale, Three years in, his dream team has yet to fulfil their potential and his dream continues to be a dream.

We all love dream teams, especially in sports. The US 2004 Basketball dream team had all the stars of the NBA, Amoxicillin without a prescription, yet finished third, losing even to Lithuania. At the World Baseball Classic, again the US fielded a dream team but lost to South Korea, Canada and Mexico, Amoxicillin from canadian pharmacy. Brazil in 1982 had the best football team in the world, yet failed to win the FIFA world cup.

Why do dream teams never fulfil their potential, Amoxicillin For Sale. After the fall of the Berlin wall, Ordering Amoxicillin online, with East and West Germany united, many predicted that Germany would emerge the greatest economic force. Yet, that dream unification never truly materialised the way predicted. Dream teams never seem to succeed, rx free Amoxicillin.

Dream teams are put together to combine the knowledge and expertise of brilliant individuals. Amoxicillin For Sale, Yet, more often we find 3+3=5 whilst elsewhere in high performing teams 3+3=7. From our research, team failures usually has to do with one of the 4 key reasons below:

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Goals

While working in the US years ago, I witnessed a flock of geese flying south for the winter, Amoxicillin For Sale. You could clearly hear their voices and see them in a V formation heading south in a definite direction. They all seemed very clear about their goal and seem to have inbuilt inner GPS guiding them to their destination, after Amoxicillin.

Goals are the inner GPS of a team, giving direction to both team and individual. This is the preliminary step for teams to establish where we are now and defining where we ought to go. Amoxicillin For Sale, Unclear goals are the number one issue of dysfunctional teams. Amoxicillin use, If a goal isn't clear or agreed by everyone on the team, your team will fail.

Goals energise a team and provide the foundations of a good team by establishing the core mission of the team and framing its purpose. Goals unite each individual's personal effort with team objectives. Tom Shoes has become one of the fastest growing shoe companies, japan, craiglist, ebay, overseas, paypal. Their goal “one for one” creates energy not only with their internal team but also its customers, Amoxicillin For Sale. For every shoe sold, one is given free to the poor. When an organisation has purpose and its goal is clear, About Amoxicillin, there is synergy of action.

Processes

In the 90s, McKinsey launched “the war for talent” study. The study concluded that the best companies had leaders obsessed with finding and hiring as many best talents as possible, advising leaders to “bet on the natural athletes, Amoxicillin for sale, the ones with the strongest intrinsic skills.” It went further to advise that success required “a deep-seated belief that having better talent at all levels is how you outperform your competitors.”

One company that followed McKinsey's “blueprint” to the tee was Enron. Amoxicillin For Sale, Enron was the business world's version of a dream team. Former CEO, Jeff Skilling, Generic Amoxicillin, only hired the very best MBA graduates and consultants and “stocked the company with talent.” But somehow the ENRON dream team blew up and the “best talent in the world” came to nought.

At the same time ENRON was blowing up, I worked at GE, where then CEO Jack Welch's policy was not about hiring talents from top elite business schools. GE looked for passionate leaders and insisted they “get their hands dirty” learning while doing, Amoxicillin interactions. Yet, by 2001, the demand for non-elite GE talent was over-whelming and no one seemed to want to hire the “stars” of ENRON. GE did not hire “stars”, Amoxicillin For Sale. Buy Amoxicillin online no prescription, Their system developed stars. Unlike ENRON and its “star” hiring policy, GE's system was its star. There was a clear process to develop people.

Interestingly, Amoxicillin canada, mexico, india, most people assume that people make organisations great. Amoxicillin For Sale, I would dare to say it may well be the other way around organisations make people great. And therein lays the next key great teams have processes and systems that enable their team to function at its full potential.

At ENRON, Buy Amoxicillin no prescription, there were no systems. ENRON did have a performance management system based on core values, but moved their top talents so often to new roles, there were never opportunities to evaluate them properly. Sometimes even if an employee was rated 5 (top rating), where can i cheapest Amoxicillin online, they were often fired within six months, and there were many cases of lowly rated employees rising to new roles at ENRON.

Roles

Enron's lack of role clarity contributed toits demise, Amoxicillin For Sale. In Gladwell's Talent Myth, Amoxicillin class, he shares a story about ENRON employee Louise Kitchin. A 29-year gas trader, she believed ENRON should develop an online-trading business so she worked in her spare time, leveraging 250 Enron employees to help her. Six months later, Amoxicillin online cod, ENRON CEO Skilling found out, saying approvingly that “they have already purchased servers, started ripping apart the building and have started legal reviews in twenty-two countries by the time I heard about it. No prescription Amoxicillin online, It is exactly the kind of behaviour that will continue to drive this company forward.”

Kitchin did not have the authorisations or knowledge to run EnronOnline. Amoxicillin For Sale, She wanted to do it, and at Enron, “stars” did whatever they wanted. With such a lack of clarity of roles, it is no wonder ENRON ultimately collapsed.

“Some of the worst teams I've ever seen have been those where everybody was a potential CEO,” says David Nadler, Amoxicillin pictures. There is need for just one CEO. The same problem happens on a football field when everyone decides to play as a striker. 11 strikers with no goalkeeper or defenders will almost guarantee defeat, even if the 11 strikers you have are the best in the world, Amoxicillin For Sale.

One of my most favourite TV shows growing up began with these words: “In 1972, Fast shipping Amoxicillin, a crack commando unit was sent to prison by a military court for a crime they didn't commit. These men promptly escaped from a maximum security stockade to the Los Angeles underground. Today, still wanted by the government, they survive as soldiers of fortune, Amoxicillin maximum dosage. If you have a problem, if no one else can help, and if you can find them, Taking Amoxicillin, maybe you can hire The A-Team”

The A-Team was great because everyone had clear roles a cigar-gnawing leader who was a master of disguise, a smooth-talking handsome con-man, a semi-lunatic ace pilot, a skilled mechanic with jewellery all over his body and a breath-taking van that could soar. Every member of the A-team Amoxicillin For Sale, had clear roles and played them commendably.

Interpersonal relationships

In The Apprentice, buy Amoxicillin without a prescription, when teams are in the “board room” before Donald Trump comes to fire someone, everyone starts protecting themselves by pinning the blame on others. No one takes responsibility and instead sells each other out to survive. Kjøpe Amoxicillin på nett, köpa Amoxicillin online, The rivalry, bickering and back-biting happens in teams where there are no friendships.

When relationships are competitive, trust is harder to develop. If people think their teammates are insincere, withholding information, suspicious of their motives, or just inept, nothing gets done and teams become dysfunctional, Amoxicillin For Sale. Interpersonal relationships and friendships help in establishing trust, where can i find Amoxicillin online, open communication and feedback.

In most dream teams, everyone is distrustful from the start. Amoxicillin samples, Generally, there are no deep friendships. Worst still, most often the same team members are battling for the same career promotion or the leader's affection. Amoxicillin For Sale, Trust takes time to build and is not helped when there is constant instability or huge egos all vying for the same attention.

The coach

Dream teams often blow up due to lack of goals, is Amoxicillin safe, roles, processes and friendships. Real Madrid's dream team has blown up countless times. Amoxicillin over the counter, But Perez may just have found the magical bullet he was looking for to transform his dream team in the form of Coach Jose Mourinho. Mourinho plays the role of a catalyst in dictating clear goals, warranting role clarity, building sound processes and ensuring friendship abound in the organisation.

The 1980 US Olympics hockey team that beat the Soviets to the gold medal was built unequivocally on an “anti-dream-team” philosophy, Amoxicillin For Sale. The fairy-tale story was documented into the movie Miracle where coach Herb Brooks drops many of the US's best players and instead picks his team based on personal chemistry and friendships, where to buy Amoxicillin. When questioned why he dropped some top players and picked many unknowns, he responds, “I'm not looking for the best players. Order Amoxicillin from United States pharmacy, I'm looking for the right players.” The coach is the final success element in the dream-team conundrum.

Final thoughts

Sociologist Elizabeth Cohen found that if kids are put into teams and told to solve a problem, the result is one kid dominating while others become totally disengaged. Amoxicillin For Sale, But if teachers take the time to establish norms goals, roles, and processes, “not only will (the children) behave according to the new norms, they will enforce rules on other group members. Even very young students can be heard lecturing other members on how they ought to be behaving.”

In today's high-tech workplace, it is virtually impossible not to be part of a team. Projects are too big, complex and involved for a single person to do it all. Michael Schumacher didn't win Formula One races through rugged individualism. He had a high performance team behind him. “Men work together,” wrote Robert Frost, “whether they work together or apart.” Great teamwork is an outcome, Amoxicillin For Sale. To ensure the team flourishes, you need to create the conditions.

Yet far too often, people find teamwork to be frustrating and exhausting. It is amazing how many dysfunctional teams we have running around trying to achieve something. If only we take the time to set goals, roles, processes and learn to build friendships with each other, we may just be able to develop a truly dream team. Go on, build your dream team.

Roshan Thiran is CEO of Leaderonomics, a social enterprise passionate about transforming the nation through leadership development. For more information on leadership and programmes to help build effective dream teams in your organisation, email people@leaderonomics.comor login to www.leaderonomics.com.

Tagged with: dream Team • http://biz.thestar.com.my • Leaderonomics • Leadership • Malaysia • Roshan Thiran

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On March 5, 2012, In Lessons from Lin-sanity, Uncategorized,

Buy Zithromax Without Prescription, LIN-SANITY has hit New York. America is crazy for Jeremy Lin, the Harvard graduate turned New York Knicks NBA basketball hero.

A few weeks ago, Buy cheap Zithromax, he was unwanted, thrown around and neglected. He moves to New York, “lin-credibly” gets a freak break, takes his chance and miraculously takes a losing team on a winning streak, Zithromax use. From a reject, to leading his team to 9 wins out of 12, outscored superstars like Kobe Bryant and scoring more points in his first six starts than any player in the history of NBA.

So, what has Lin-sanity got to do with leadership, Buy Zithromax Without Prescription. Order Zithromax online c.o.d, Everything. Jeremy Lin is typical of great leaders who believe in themselves regardless what other people say. Lin says, “when I get knocked down, I really try to get back up and go at it again, online Zithromax without a prescription. I don't like to give up.”

Lin was looked down and frowned upon for playing basketball. Buy Zithromax Without Prescription, Being Asian, short and physically weak when he was younger didn't help. And things never went his way. Although he led his high school to a record 32 out of 33 wins and the state championship, Zithromax maximum dosage, with a 4.2 GPA and was editor of the school newspaper, he couldn't get an athletic scholarship for university.

“It was definitely a lot tougher for me growing up,” Lin says, “There was just an overall lack of respect, buy generic Zithromax. People didn't think I could play.” So, after 6 months of prayer, he decided to study at Harvard (without a scholarship). He helped them to great wins but instead of being rewarded, he was not drafted to the NBA, Buy Zithromax Without Prescription. Zithromax images,

Lin-possible: Lin picks himself up against the Cleveland Cavaliers at Madison Square Garden. Lin’s favourite quote is ‘suffering produces character, and character produces hope, and hope does not disappoint us.’ —AFP

The Lin in us

But he didn't give up. He kept his NBA goal in sight by practising, where can i find Zithromax online, practising and practising. He kept at it and when opportunity presented itself through injuries in his team, he was ready and rose to the occasion. Buy Zithromax Without Prescription, You don't need to be a sports buff to relate to Lin. Cheap Zithromax no rx, Like him, we have all been written off at some point, encountered prejudice, hardship, and pain of some form, buy Zithromax without prescription. If you have had bad bosses, co-workers who degrade you, or people who laugh at your dreams, Where can i buy Zithromax online, then Jeremy Lin is you.

Yet, for most of us, the resemblance to Lin ends there. Lin did not let these negativities derail him, purchase Zithromax online. This unappreciated talent kept persevering until he overcame the unreasonably stacked odds, Buy Zithromax Without Prescription. For a few months, Lin even had to sleep on his brother's couch to get by as he was broke. Most of us in his shoes would have given up. Japan, craiglist, ebay, overseas, paypal, Many great leaders of the past were insulted, derided and written-off as crazy. But they never allow such slurs to derail their dreams and goals. Milton Hershey Buy Zithromax Without Prescription, , the founder of Hershey's chocolates dropped out of school and took an apprenticeship, only to be fired.

He then started three unsuccessful candy companies. But he did not give up his dream, doses Zithromax work. He started a caramel company, sold it off and then used the proceeds to fund Hershey Company, bringing milk chocolate, Zithromax price, coupon, previously a Swiss delicacy, to the masses.

There are so many hurdles to realising our dream that without perseverance we will surely fail. Perseverance is required to face failure and to get up to fight another day, Buy Zithromax Without Prescription. Douglas MacMillan writes, “To err is human, buying Zithromax online over the counter. But to persevere is a feat that often separates the successful from the mediocre.”

Psychology professor Albert Bandura, who pioneered the theory of self-efficacy, believes leaders are successful not because they “learn from mistakes” but rather due to resilience displayed in getting past these failures. Zithromax street price, Like Lin, entrepreneurs Henry Ford and Richard Branson, actors Dustin Hoffman and Harrison Ford, leaders Jack Welch and Steve Jobs were told they would fail. They disregarded the negative and pressed on, Zithromax without prescription, believing in themselves. Buy Zithromax Without Prescription, Henry Ford and Richard Branson failed miserably in their early business ventures while Jack Welch caused an explosion in a GE building early in his career. Steve Jobs persevered after being ousted from the company he founded, by the man he recruited. Zithromax blogs, Obstacles never stop leaders. They energise them.

Thomas Edison's parents yanked him out of school when teachers called him “un-teachable” and “stupid.” He had a learning problem. Edison spent his adolescence working and being fired from various jobs, Buy Zithromax Without Prescription. Despite these “problems”, Edison obtained 1, where can i buy cheapest Zithromax online,093 patents. He was often mocked for his failed inventions and battled critics constantly. But he never gave in to the naysayers. Zithromax australia, uk, us, usa, Edison concludes that genius is “1% inspiration and 99% perspiration”, reinforcing that perseverance and hard work are essential to success. Buy Zithromax Without Prescription, It is not that you fail, which makes you a failure. It is when you stay down, deciding not to get up to try again, that makes you a failure, Zithromax from canada.

Walt Disney was fired from his first job at the Kansas City Star Newspaper because he lacked creativity. He went on to form an animation company but was forced to shut it down. He could barely pay his rent and even resorted to eating dog food. Broke, Disney spent his last dollars on a train ticket to Hollywood, Buy Zithromax Without Prescription. Zithromax natural, He chugged along, creating a cartoon character named Oswald the Rabbit. But Universal secretly patented the Oswald character, hired his artists away from him, and basically stole his work, buy no prescription Zithromax online.

Later, he was instructed to scrape Mickey Mouse because Mickey would “terrify women.” Distributors rejected “The Three Little Pigs”, Pinocchio was shut down during production and his films like Bambi and Fantasia were misunderstood. Buy Zithromax from canada, It took him 16 years to convince Pamela Travers, writer of Mary Poppins, to give him the book rights to the movie. Buy Zithromax Without Prescription, He never once gave up.

Leaders can learn from a POS Malaysia stamp. The utility of the stamp resides in its capacity to stick to one thing until it gets to its destination, effects of Zithromax. We need to be like the stamp. Nelson Mandela persevered in prison for 27 years before he got South Africa to be apartheid-free.

Hard work

Jeremy Lin could not have seized his opportunity if he hadn't worked hard for many years perfecting his talent, Buy Zithromax Without Prescription. There are no short cuts. Fast shipping Zithromax, The discussion between the marble tiles on the floor of a museum with a huge marble statue illustrates this.

The tile says to the statue, “it's just not fair. Why does everybody from all over the world come here to step on me while admiring you. Buy Zithromax Without Prescription, We were born from the same cave yet we receive different treatment.”

The statue replies, “Do you still remember the day when the designer tried to work on you, but you resisted his tools. You hated that guy because it hurt so badly, Zithromax photos. He couldn't work on you as you resisted. Then he gave up on you and started working on me instead. I did not resist his tools; instead I bore all the pain.”

The tile grudgingly shakes his head and the statue continues, Buy Zithromax online cod, “My friend, there is a price to everything. Since you decided to give up half way, you can't blame people who step on you now.”

Hard work and perseverance is a necessary step to greatness, Buy Zithromax Without Prescription. Great leaders get up early, stay up late, work hard, Zithromax dose. Lin's favourite quote is “suffering produces character, and character produces hope, and hope does not disappoint us.” Nobody gave Lin a free ride to the NBA. Order Zithromax from mexican pharmacy, Why should you get one.

Beethoven, the composer, was deaf. Buy Zithromax Without Prescription, Ray Charles, the musician, was blind. Albert Einstein, discount Zithromax, the scientist, had a learning disability. Helen Keller inspired millions even though she was deaf and blind. Zithromax no prescription, Stephen Hawking, the physicist, had Lou Gehrig's disease. The list goes on and on of great leaders that persevered, overcoming obstacles, Zithromax mg.

Think about the insurmountable challenges in your life, Buy Zithromax Without Prescription. In comparison to the trials faced by others, are your obstacles really that severe. Could an application of leadership perseverance, About Zithromax, tenacity and single-mindedness overcome the barriers.

Learning perseverance

Here are some key “perseverance” tips that you can develop to become “Lin-tastic”:

Learn never to abandon tasks when faced with obstacles.

Approach all tasks and projects with interest and passion. Buy Zithromax Without Prescription, Passion will provide you energy. This will help you to avoid “bouncing” from task to task from lack of interest.

Avoid distractions from new ideas and projects not in line with the tasks at hand.

Visualise the successful task completion. This ensures you avoid seeing a minor hindrance as a major catastrophe.

Engage others to help, Buy Zithromax Without Prescription. This helps you be accountable but enables you to learn new tricks and techniques.

Focus on the benefits of completing the task. This generates interest, enthusiasm and energy to accomplish the task.

Believe in yourself. Buy Zithromax Without Prescription, Believe that you can make things happen.

Former US President John Calvin Coolidge, Jr said, “Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful people with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent, Buy Zithromax Without Prescription. The slogan press on' has solved and always will solve the problems of the human race.”

During the California gold rush, two brothers sold everything and went prospecting for gold. They discovered a vein of the shining ore, staked a claim, and proceeded to mine the gold ore out. All went well initially, but soon the vein of gold ore disappeared.

The brothers continued digging away, but without success. Buy Zithromax Without Prescription, Finally, they gave up and returned. A few weeks later, the man who bought their claim dug three feet deeper from the same spot they left off and struck gold.

A little more persistence and the two brothers would have been millionaires themselves. Just like the two brothers, each of us can have gold too.

But, can we persevere like Jeremy Lin, who kept digging and digging till he struck gold, or will we give up three feet too soon from the pain and struggle. Lin kept developing himself so that when the opportunity presented itself, he seized it, Buy Zithromax Without Prescription.

You never know when opportunities will arise in life. Often, they happen when least expected. Keep persevering and one day your moment of Lin-sanity' will arrive.

● Roshan Thiran is CEO of Leaderonomics, a social enterprise passionate about transforming the nation through leadership development.

Leaderonomics will be partnering Tri Corp, the global leader in experiential learning to bring you a business simulation from April 2nd to 4th. For more information on this business simulation for leaders, email people@leaderonomics.comor login to www.leaderonomics.com.

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On February 5, 2012, In Control. An Essential Element In Building a Great Business, Uncategorized,

Buy Amoxicillin Without Prescription, First, Consider Pilots and golfers...

Whether you’re a Jumbo Jet pilot…or a golfer you can’t perform at optimum levels unless you have sufficient control to begin with.

Before actually flying, Amoxicillin price, coupon, Amoxicillin long term, a pilot needs to learn what all the dials and indicators are telling him about what the plane is doing. Only when he’s mastered these is he allowed to take off, Amoxicillin overnight. Get Amoxicillin, Simply put he has to learn to control the plan first before flying for real. Imagine if a new pilot simply sat down and started the engines, cheap Amoxicillin no rx.

The same holds true for other skills too, Buy Amoxicillin Without Prescription. Amoxicillin results, Take playing golf. We all want to be able to hit the ball as far as possible on the first go...however we need to be able to control the swing first then gradually build up the power, purchase Amoxicillin online. Amoxicillin blogs, Its the same in Business!

It’s no use trying to expand your business (and go fast) unless you have basic control.

Business owners need to have their “dashboards” set up so they can get feedback on their business performance on a regular basis, Amoxicillin price. Buy Amoxicillin Without Prescription, Just like a pilot. Purchase Amoxicillin, In business though instead of every second, the feedback is usually monthly, online buying Amoxicillin, Amoxicillin used for, weekly and sometimes daily.

A successful business needs to be constantly evolving, Amoxicillin recreational, Generic Amoxicillin, moving and changing with the times. Today particularly, my Amoxicillin experience, Taking Amoxicillin, it’s important to be continually trying new things to remain competitive.

However if the manager or leader doesn’t quickly know what effect new initiatives are having on the business, no prescription Amoxicillin online, Herbal Amoxicillin, control gets lost and the enterprise may be steering off course for some time before it gets noticed and corrected.

Get control…so Your Business can Fly!

Set up a “business dashboard” consisting of such essentials as for example.., Buy Amoxicillin Without Prescription.

- Sales leads generated per month

- Number of walk-in/phone prospects

- Conversion rate (% of leads to clients)

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...and others depending on what business you are in, australia, uk, us, usa. Order Amoxicillin no prescription, You also need to have a reliable method of regularly collecting these numbers and presenting them in a meaningful way. Charts and graphs can help to see pattens in the data, Amoxicillin wiki. Amoxicillin description, Remember, you can’t manage what you don’t measure, Amoxicillin for sale. Buy Amoxicillin Without Prescription, And the numbers never lie. Is Amoxicillin addictive, If you have a useful dashboard set up and accurate information feeding into it, you have the foundations of that magic element called “control.”

With these numbers you can make better decisions about what is affecting your performance and, purchase Amoxicillin for sale, Amoxicillin pictures, just like a pilot, take corrective action to get better results, Amoxicillin trusted pharmacy reviews. Amoxicillin alternatives, If measuring things is new to your business, start small, Amoxicillin duration, Order Amoxicillin from United States pharmacy, get some momentum with a few basic metrics and then build from there.

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On January 3, 2012, In Here’s to the CRAZY ONES,

Buy Retin-A Without Prescription, EACH year-end, I have a personal tradition of quiet reflection of the year gone by. This year, I reflected on death, as I had attended quite a few funerals, Retin-A gel, ointment, cream, pill, spray, continuous-release, extended-release. Death has permanence about it. Your game is up. Low dose Retin-A, One significant loss in 2011 was Steve Jobs. His death reminded me of the greatest resurrection of a company, Buy Retin-A Without Prescription.

By 1997, Apple was pretty close to extinction. Then came Think Different, Retin-A interactions, one of the most memorable ad campaigns. It was based on a poem called The Crazy Ones by Craig Tanimoto:

Here's to the crazy ones, Retin-A pharmacy, the misfits, the rebels, the troublemakers.

The round pegs in the square holes. The ones who see things differently.

They're not fond of rules and they have no respect for the status quo.

You can quote them, Retin-A from mexico, disagree with them, glorify or vilify them.

About the only thing you can't do is ignore them, Buy Retin-A without a prescription, because they change things.

They push the human race forward.

And while some may see them as the crazy ones, we see genius.

Because the people who are crazy enough to think they can change the world,

Are the ones who do.

The campaign championed heretics in the workplace. Buy Retin-A Without Prescription, They “push the human race forward” by breaking rules and disregarding tradition, and via disruption. Throughout history, cheap Retin-A, there is a long list of heretics who have broken conventions and yet have changed the world.

Galileo developed the early telescope and proved that the earth rotated around the sun. Buy Retin-A from mexico, Yet, he was accused of heresy, tried by the Inquisition and tortured.

Joan of Arc was 19 when burnt at the stake in Rouen, Retin-A coupon. She had defied the norms of society, being a woman who led an army that helped the French claim victory over the English, Buy Retin-A Without Prescription. She had died a heretic but was later made a saint.

In their book, Retin-A from canadian pharmacy, First, Break all the Rules, Buckingham and Coffman conclude that although the greatest managers have little commonality, they share one trait: They did not hesitate to break virtually every rule held sacred by conventional wisdom, Retin-A brand name.

Who is a heretic?

I define a heretic as someone whose views, beliefs or actions are in opposition to popular beliefs and traditions. Retin-A reviews, A heretic in your company is someone who simultaneously holds great loyalty to your organisation but has a revelation of a new truth the organisation has yet to grasp. Buy Retin-A Without Prescription, According to Seth Godin, “a heretic is someone who has faith but could care less about religion.” He explains that “there's a difference between religion and faith.” Religion is a set of rules, rituals and tradition surrounding a faith. Heretics embrace the purpose of a business but would attack these rituals if they don't make sense.

Yet, behind many of the best business practices that we now consider conventional wisdom, purchase Retin-A online no prescription, lies a heretic, someone who fought for that idea when it seemed outlandish, Retin-A online cod, implausible and impossible.

In a previous role, I challenged some of the norms in my organisation then. I changed how my team worked and we saw results, buy Retin-A no prescription. The leaders were enthusiastic with the outcomes but the senior HR folks were not thrilled to see their “rules” broken, Buy Retin-A Without Prescription.

Before long, the threats of job loss and labels of being rebellious and insubordinate wore us down, After Retin-A, forcing conformity to convention. This typically happens to heretics they are forced to conform or be “burnt at the stake”.

Nobody ever got fired for buying IBM. That cliche has mutated from a sales proposition to a warning to keep clinging to tradition to ensure your survival, Retin-A long term. Buy Retin-A Without Prescription, How leadership executes is habitually centred on the way everyone before us did it. That approach may work fine until someone changes the rules.

In the 1970s, Ordering Retin-A online, the Swiss watch industry suffered brutally from competition with the Japanese. Nicholas Hayek took dramatic action, merging ASUAG and SSIH to form Swatch. Within five years, online buy Retin-A without a prescription, Swatch was the world's largest watchmaker, re-shaping the industry by creating low-cost, Retin-A treatment, high-tech, fun and emotive watches.

Fortunes are rarely won by playing it safe, Buy Retin-A Without Prescription. The winners are those willing to rebel against the status quo and attack orthodox beliefs or institutions.

At 26, is Retin-A safe, Chip Conley broke the two cardinal rules of entrepreneurship. He invested in an industry he knew nothing about and he ignored the “location, What is Retin-A, location, location” mantra by purchasing a seedy motel in a dodgy area. A decade later, Conley is celebrated for his entrepreneurial genius in building his Joie de Vivre boutique hotels, where can i order Retin-A without prescription, beating giants like Marriott, Hilton and others to the No. Buy Retin-A Without Prescription, 1 customer service award in 2010. Buy Retin-A online no prescription, In the 1980s, Jack Welch showed scant regard for General Electric's 100-year legacy when he closed businesses, streamlined processes and fired people. Today, order Retin-A online overnight delivery no prescription, his “heretical” actions are regarded by many as management dogma, just as Galileo is revered today as a great scientist. Retin-A no rx, Richard Branson has long positioned himself as an upstart, building his Virgin empire by breaking every known business convention. The late Sam Walton grew Wal-Mart into the largest company in the world with his unconventional and daring approach. He said: “I always prided myself on breaking everybody else's rules, and I always favoured the mavericks who challenged my rules.”

Li Ka Shing, Andrew Carnegie and Jeff Bezos succeeded because they were partly heretical in their approach to life, Buy Retin-A Without Prescription.

You need heretics

Most organisations detest heretics and view them as troublemakers, real brand Retin-A online. Companies prefer compliance and are designed to wield tight control at the expense of autonomy. Modern heretics are not burned at the stake but are “cold-storaged”, Retin-A class, ostracised or pressured to resign.

In 1988, Sony and Nintendo were working together on the Super Disc. Buy Retin-A Without Prescription, Nintendo withdrew from the partnership and the project was closed. Ken Kutaragi, Retin-A dosage, the project's head of research and development, was transferred to Sony Music. Comprar en línea Retin-A, comprar Retin-A baratos, However, he became “rebellious” and insisted on going ahead with the project. Sony initially resisted the creation of the PlayStation and but Kutaragi kept fighting the system and finally convinced Sony.

If Kutaragi the heretic did not react, Retin-A results, Sony would have never enjoyed success with the PlayStation.

If we want progress, our organisations should have people who flout convention, question constantly and experiment fearlessly, Buy Retin-A Without Prescription. They are annoying and inconvenient, Canada, mexico, india, but we need these rebels and troublemakers because “they change things”. They push the human race forward.

On Sept 11, 2001, Retin-A dangers, airlines were forced to shut down and passengers were stranded. Instead of merely waiting, Rx free Retin-A, a “heretical” leader at Southwest Airlines took passengers out to the movies and bowling to pass the time. Buy Retin-A Without Prescription, While other airlines fired people post 9/11, Southwest retained all employees, thanks to the “heretics” on its payroll.

Is your company heretic-friendly. Carmen Medina, who spent 32 years with the CIA “being a heretic”, Retin-A pics, claims that heretics need other heretics. She “heretically” set up a wiki for spies, Intellipedia, but only succeeded through encouragement of other heretics. Heretics need a home and encouragement.

Medina opines: “You all have heretics, Buy Retin-A Without Prescription. They are not your enemy. They are trying to help. They are not your problem they are the start of your solution.” Organisations most hospitable to heretics find ways to bring out the best in them. Scour your organisation for positive deviants and build a heretic-friendly company.

Develop your heretics early Buy Retin-A Without Prescription, The Minnesota Twin Family Study concludes that if youths are stimulated early in life with challenges and situations, where they are forced to break rules modestly, their leadership potential is accelerated. Interestingly, we teach children to colour inside the lines, and then expect adults to think outside the box. Innovation is driven by a willingness to discard old ways of thinking and doing things. But beware: You want to raise the next Gandhi and not the next Bernie Madoff.

There is nothing like someone facing death to truly understand living and the importance of disregarding the status quo. Like Apple in 1997 and Steve Jobs recently, Buy Retin-A Without Prescription. Jobs famously said: “Remembering that I'll be dead soon is the most important tool I've ever encountered to make the big choices in life. Because almost everything just falls away in the face of death, leaving only what is truly important.”

For this New Year, embrace your misfits. Listen to your heretics. Remember, a heretic sees a truth that contradicts conventional wisdom and yet remains loyal to your organisation and the truth. Buy Retin-A Without Prescription, Heretics are not apostates; they do not want to leave the “faith”. Instead, they want your business to change and meet the truths they see. If the rigid CIA and Sony can welcome (and profit from) heretics, what's stopping you. Start the New Year by leveraging your “crazy ones”.

> Roshan Thiran is CEO of Leaderonomics, a social enterprise passionate about developing heretics in the world place that transform organisations. For more information on leadership programmes to transform your organisation in 2012, email people@leaderonomics.com

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On September 9, 2011, In Are You Listening?,

Listening is hard work requiring discipline and practice

“ Zithromax For Sale, You need to listen with your eyes as well as your ears. Hearing is natural. Listening is hard work.” Kyle Minor

A man named Kevin feared that his wife wasn’t hearing and wanted to get her a hearing aid. Zithromax without a prescription, So he sought the family doctor for advice. The doctor advised him "when your wife is in the kitchen, stand a few metres behind her and ask her a question. If she doesn't respond keep moving closer until she hears you."

That evening when his wife was in the kitchen cooking dinner and he asks, “Honey what’s for dinner?” Hearing no response, he moved closer to the kitchen and repeats “Honey what’s for dinner?” Hearing no response from his bride, he moved into the dining room and once again asked, “Honey what’s for dinner?”

Again hearing no response, he walks to the kitchen door and asks again, “what’s for dinner?” Hearing no response, the now frustrated husband walked directly behind her and says, “Honey, what’s for dinner, Zithromax For Sale. To which she turns with a smile on her face, Zithromax over the counter, and speaks into his ears, “Kevin, Where to buy Zithromax, for the FIFTH time, Nasi Goreng!”

Many business leaders are like Kevin. We constantly believe that our employees are not able to listen to us. And we try to hammer the message across numerous times through multiple means. But the real issue may not be our employees listening ability but ours. Many leaders have listening issues but like Kevin don’t realise they are a problem.

If you were asked “Who taught you how to speak, read, online buying Zithromax hcl, and write?” you’d probably be able to list teachers who helped you develop those communication skills. But what if the question was: “Who taught you how to listen?”

For most people, Zithromax price, the answer would be “no one.” That’s truly ironic as listening is the part of communication we engage in the most (40% listening, 35% speaking, 16% reading, 9% writing), Zithromax steet value. Yet, we typically receive the least training for it, Kjøpe Zithromax på nett, köpa Zithromax online, and are least proficient at. Zithromax For Sale, In his new book, What Got You Here Won't Get You There, Marshall Goldsmith writes, "80% of our success in learning from other people is based upon how well we listen.” Listening is a skill that underlies all leadership skills. Listening is the key to relationships, decision making and problem solving. Leaders spend half of our communication time listening, get Zithromax, yet in countless studies, poor listening is identified repeatedly as the most common deficiency amongst leaders. Zithromax overnight, So why do we pay so little attention to listening. Firstly we take it for granted assuming since we hear well, so we listen well too. We fail to understand that hearing is the mechanical function of receiving sounds whilst listening is an interpretive function translating those sounds into meaning. Secondly, most view listening as a passive activity. Society today condemns passivity as weak, believing today’s fast-paced, global world requires action-based activity. What we fail to understand is that effective listening is an active process that requires skill, discipline, and is hard work, Zithromax For Sale. Our obsession with action ignores the importance of listening first, buy cheap Zithromax no rx, much to our peril.

Goldsmith believes listening is the one skill that separates the great from the rest. Zithromax forum, Goldsmith illustrates that when we're on a date we focus intently on what the other person says. Similarly, when talking to our boss or presenting to a client. Zithromax For Sale, The difference, Goldsmith says, is that the great leaders maintain that level of focus and intense listening all the time. The great Peter Drucker believed listening to your staff was the most important things that a boss could do, what is Zithromax.

Soon after Howard Schultz retired as CEO, Starbucks fortunes plummeted. Fast shipping Zithromax, Schultz returned to turnaround the company but found things different and he had to learn to listen. And he learned to listen even when his instinct told him differently. The company recovered and Howard Schultz urges everyone to listen more, “because you’re not right all the time.”

The problem is none of us listen well, Zithromax For Sale. Despite the amount of time spent listening, the average person is likely to understand and retain half a conversation immediately (Atwater 1992), japan, craiglist, ebay, overseas, paypal. Within the next forty-eight hours we forget half of that again, retaining only twenty-five percent of what we originally heard within two days. Zithromax street price, Listening Grows Businesses

In business negotiations, listening is crucial. Former hostage negotiator George Kohlrieser believes listening resolves conflicts. Sometimes a person just needs to be listened too and acknowledged before willingly considering concessions. Furthermore, if we accurately understand the other person’s view first, comprar en línea Zithromax, comprar Zithromax baratos, we can be more effective in our negotiations as Steven Covey aptly summarises, “Seek first to understand, Zithromax coupon, then to be understood.”

In business, learning how to really listen makes all the difference. When you listen well, you hear what customers really say and mean and what they are really looking to achieve. Zithromax For Sale, Leaders don't have all the answers but can find answers through listening (and Google!). Leaders are listeners, buy no prescription Zithromax online. They listen up, down, Zithromax canada, mexico, india, and all around their organisation. Listening helps leaders:

unearth problems and detect miscommunication and conflict

motivate employees and win loyalty. Genuine listening generates respect, rapport and trust, buying Zithromax online over the counter. Employees respond better to, supervisors whom they believe are listening to them

incubate innovative solutions, Zithromax For Sale. By not listening to your people, you chill innovation

gather and evaluate ideas, Rx free Zithromax, generating solutions and results

hear what their people really think about their jobs, motives, values and personal aspirations

This requires leaders to have a new level of humility (admitting you don't know everything) and sureness (I'm smart enough to learn). Listening brings out the best in people creating the kind of collaboration and energy that drives winning organisations. In 2007, after Zithromax, both Bill Gates and Steve Jobs were interviewed together and was asked what would be the future of computing. Bill Gates went on to prophesy the tablet as the future, and started describing the future iPad while Steve listened intently. Two years later, Zithromax forum, Steve produces the iPad, exactly as Bill described it. Steve listened and won.

It’s so easy to get distracted in the worlds of BlackBerrys, iPads, purchase Zithromax, Twitter, Google+ and 500 e-mails a day that we become overwhelmed and can’t find time to listen. Our people may even feel they are reporting to a leader’s Blackberry, Zithromax price, coupon, resulting in much communications getting lost in translation.

Be a Better Listener

What can you do to be become a better listener. Zithromax For Sale, Firstly, we need to understand the distinction between merely hearing the words and really listening for messages. When we listen effectively, we understand what the person is thinking and feeling from their viewpoint, purchase Zithromax online no prescription. We stand in the other person’s shoes and see through their eyes. Here are some other tips to help you in your struggle to become a better listener:

Fight the urge to interrupt a person when they speak

Keep telling yourself as you listen how “this is the most interesting thing I’ve ever heard!”

React with facial expressions, Zithromax cost, head nods, and posture to indicate you’re processing what is heard. Use eye contact and ‘listen’ to body language. Avoid being distracted, Zithromax For Sale. Face the speaker and nod your head, order Zithromax online c.o.d, when appropriate

Wait until the person finishes speaking, then reflect, Where can i find Zithromax online, “Here’s what I think you said.” Summarize. Then ask, “Did I get that right?”

Impede your impulse to instantaneously answer questions. Many times people ask questions to express themselves and not to receive an answer.

Ask questions. Just as eye contact makes people feel important, discount Zithromax, asking questions makes them feel as though their opinions count. Ask questions that move the conversation forward and gives more opportunity to listen. Zithromax For Sale, Remember, questions jump-start thoughts, and thoughts jump-start actions. Zithromax wiki, As Voltaire attest, “Judge a man not by his answers, but by his questions.”
- Don’t respond to just the meaning of the words, look for the feelings or intent beyond the words

Last year, doses Zithromax work, I interviewed Ram Charan for the Leaderonomics Show, our flagship leadership talk show. Prior to the interview, Zithromax from canada, Ram and I managed to spend some time together. He was fascinated by the ‘Talent Accelerator’ offered by Leaderonomics and started to ask me questions. For the next few minutes, he looked me in the eyes and seemed to have a genuine interest in me and what I was saying. His gaze never left me. He made me feel like the most important person in the room at the time. It is no wonder that Ram Charan is highly regarded by global CEOs as the greatest business consultant in the world today, Zithromax treatment. He listens more than he speaks.

IDEO, one of the most innovative companies in the world leverages listening to ensure inspired problem-solving, Zithromax For Sale. At IDEO, Zithromax class, the company's leaders seek out the creative voice of team members and encourage team members to listen to one another, resulting in a constant flow of creativity and the ability to solve some of the toughest design challenges posed.

Final Thoughts

Over the past several years, I interviewed hundreds of leaders. One key leadership traits get repeatedly—great leaders are great listeners. Leaders solicit feedback, listen to opinions, and act on that intelligence. Zithromax For Sale, In fact, Gen X and Gen Y employees today expect to be listened to and not just be given their daily marching orders.

In the Star Wars prequel trilogy, we see the collapse of the world order. Padmé Amidala, played by Nathalie Portman, provides a reason for why the Republic collapses. She declares, “this… represents a failure to listen.” Her analysis is spot on. Even though the Republic’s fall can be blamed on Palpatine, yet each of his manoeuvres to become Emperor were accomplished through exploiting people’s tendencies to stop listening to each other. If enough people had recognised the danger of this tendency, the demise of the Republic could have been prevented in spite of Palpatine’s devious plots. Failure to listen can bring down empires.

An ancient sage once said, “We have been given two ears but one single mouth, in order that we may listen more and talk less.” So, spend twice as much time learning to listen as you do learning to talk. After all, the greatest gift you can give someone is to be an interested listener, Zithromax For Sale. As you go through life, you are going to have many opportunities to keep your mouth shut. Take advantage of all of them and listen instead.

------------------------------------------------------------------------------------------------------------

Roshan Thiran is CEO of Leaderonomics, a social enterprise passionate about transforming the nation through leadership. For more information on Leaderonomics’ highly acclaimed ‘talent accelerator’ leadership programmes, email people@leaderonomics.com or login to www.leaderonomics.com.

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On September 5, 2011, In Why Leaders Talk With Their Hands,

WHY LEADERS TALK WITH THEIR HANDS

Buy Clomid Without Prescription, Carol Kinsey Goman, Ph.D.

Have you ever noticed that when people are passionate about what they’re saying, their gestures automatically become more animated. Their hands and arms move about, emphasizing points and conveying enthusiasm.

You may not have been aware of this connection before, order Clomid from United States pharmacy, but you instinctively felt it. Buy Clomid no prescription, Research shows that audiences tend to view people who use a greater variety of gestures in a more favorable light. Studies have found that people who communicate through active gesturing tend to be evaluated as warm, agreeable, Clomid natural, and energetic, Clomid interactions, while those who remain still (or whose gestures seem mechanical or “wooden”) are seen as logical, cold, and analytic.

That’s one of the reasons why gestures are so critical to a leader and why getting them right in a presentation connects so powerfully with an audience.

I’ve seen senior executives make rookie mistakes, Clomid price. When leaders don't use gestures correctly (if they let their hands hang limply to the side, Effects of Clomid, hide them in pockets or clasp their hands in front of their bodies in the classic “fig leaf” position), it suggests they don't recognize the crucial issues, they have no emotional investment in the issues, Clomid recreational, or they don’t realize the impact of their nonverbal behavior on the audience.

We all form impressions about a speaker that help determine how we interpret what the speaker is saying – and the impression we get about someone’s trustworthiness is a critically important factor in effective communication. If an audience does not trust the presenter, Clomid reviews, or at least think that the speaker believes what he is saying, then it will be almost impossible for that speaker to get his message across.

Trust is established through congruence – that perfect alignment between what is being said and the body language that accompanies it. If a speaker’s gestures are not in full agreement with the spoken words, the audience consciously or subconsciously perceives duplicity, uncertainty or (at the very least) internal conflict.

Although people may not be aware they are doing so, audience members are also evaluating a leader’s sincerity by the timing of his or her gestures: Authentic gestures begin split seconds before the words that accompany them, Buy Clomid Without Prescription. They will either precede the word or will be coincident with the word, buy Clomid online cod, but will never come after the word.

To use gestures effectively, Ordering Clomid online, leaders need to be aware of how those movements will most likely be perceived. Here are some common hand gestures and the messages behind them:

Emblematic gestures - Some gestures have an agree-upon meaning to a group and are consciously used instead of words. These are referred to as emblematic gestures, Clomid duration, and, Clomid from mexico, like the words they represent, they’re processed in the left hemisphere of the brain. We learn emblematic gestures at home, online buy Clomid without a prescription, in school, Clomid blogs, and in other social environments, so they generally differ from culture to culture. So remember that what may be effective communication in one culture can become ineffective or even offensive in another.

Buy Clomid Without Prescription, Emblematic gestures used in the U.S. include the thumbs-up sign that is commonly understood to mean “good job, buy cheap Clomid no rx,” “OK” or “everything’s fine, Australia, uk, us, usa, ” and hand rocking - where the palm faces down and the fingers spread out and the hand rocks left and right - means “so-so” or “maybe.”

Pacifying gestures – When nervous or stressed, people pacify themselves with a variety of self-touching gestures. They rub their legs, buy Clomid without prescription, pull at their collars, Where can i order Clomid without prescription, and cross their arms to hold their upper arms in a kind of “self-hug.” In a presentation, any pacifying gesture (including hand wringing, rubbing the forehead, Clomid long term, playing with jewelry or hair, Clomid no prescription, etc.) makes a leader look tentative, unprepared or insecure.

Illustrative gestures – Everyone produces gestures spontaneously and unwittingly as they speak. We may seldom think of our gestures consciously, Clomid alternatives, but in practice we use them with great efficiency and sophistication to cover a surprisingly wide range of communicating.

Sometimes gestures are used to physically illustrate a point, Cheap Clomid no rx, as when pointing to a particular paragraph in a contract or moving your hand to the right when telling someone to turn in that direction. Other gestures are unconscious signals that give the viewer a glimpse into the speaker’s emotions, motivations or attitude, purchase Clomid for sale. These include, Buy Clomid Without Prescription. . Clomid overnight, .

• Open palms at an angle – Gestures with palms showing (tilted to a 45 degree angle) signal candor and openness. When being truthful or forthcoming, people tend to use open gestures, Clomid dangers, showing their palms and wrists and spreading hands and arms away from their bodies, Clomid online cod, as if saying, “See, I have nothing to hide.”

• Palms up – When palms are rotated straight up and fingers are spread, Clomid schedule, in a prototypical pleading position), Clomid without a prescription, it communicates the lack of something that the speaker needs or is requesting.

• Palms down – Speakers pronate their palms to signal power and certainty. This is also a controlling signal – as when trying to quiet an audience.

• Vertical palms – Vertical palm gestures with a rigid hand are often used to demonstrate the need for precise measurement – or to beat out a rhythm that gives emphasis to certain words.

• Clenched hands – When a speaker clutches an object tightly, grips his hands behind his back, Clomid pharmacy, or curls his hands into fists, Clomid trusted pharmacy reviews, it signals anger, frustration or a nonverbal way of saying, “I’m holding on to something and I’m not going to open up to you.” Depending on the context, online buying Clomid, the clenched fist gesture can also communicate a warning that unwavering fortitude may be necessary to achieve an objective. Buy Clomid Without Prescription, I’ve often seen leaders use a fist to add the nonverbal equivalent of “with power”, “firm commitment,” or “by force” to their message.

• Finger pointing – Finger pointing and wagging are parental gestures of scolding, and I’ve often seen politicians and executives, in particular, use this gesture in meetings, negotiations, or interviews for emphasis or to show dominance. Clomid maximum dosage, The problem is, that rather than being a sign of authority, aggressive finger pointing suggests that the leader is losing control of the situation – and the gesture smacks of playground bullying.

• Hands on hips – Whether in a stubborn toddler or an aggressive CEO, purchase Clomid online, hands on hips is one of the most common gestures used to communicate a defiant, Buy generic Clomid, super-confident, or independent attitude.

• Hidden hands – Hidden hands make you look less trustworthy. This is one of the nonverbal signals that is deeply ingrained in our subconscious, buy Clomid from canada. Our ancestors made survival decisions based solely on bits of visual information they picked up from one another. In our prehistory, when someone approached with hands out of view, it was a clear signal of potential danger. Although today the threat of hidden hands is more symbolic than real, our ingrained psychological discomfort remains.

• Steepling gestures – It is common to see a speaker using a steepling gesture (palms separated slightly, fingers of both hands spread and finger tips touching) when feeling confident or comfortable about a subject she knows well, Buy Clomid Without Prescription. Politicians, executives, professors, and attorneys are very fond of using these gestures when they speak.

• Hand gestures of enthusiasm – There is an interesting equation of hand and arm movement with energy. If a leader wanted to project more enthusiasm and drive, she could do so by increased gesturing. On the other hand, over-gesturing (especially when hands are raised above the shoulders) can make her appear erratic, less believable and less powerful.

Hand gestures of composure – Arms held at waist height, and gestures within that horizontal plane, help you - and the audience - feel centered and composed. Arms at waist and bent to a 45 degree angle (accompanied by a stance about shoulder-width wide) is also the posture I advise leaders to assume between gestures. Buy Clomid Without Prescription, It helps keep them grounded, energized, and focused.

Carol Kinsey Goman, Ph.D. is an executive coach, consultant, and international keynote speaker at corporate, government, and association events. She’s the author of “The Nonverbal Advantage: Secrets and Science of Body Language at Work.” Her new book, “THE SILENT LANGUAGE OF LEADERS” was recently published in 2011. Carol is scheduled to be on the Leaderonomics Show in the near future. To contact Carol by phone, +1 510-526-1727, or email CGoman@CKG.com or access websites http://www.NonverbalAdvantage.com and http://www.CKGcom. You can also follow Carol on Twitter: http://twitter.com/CGoman.

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