Maybank: Global Aspirations

Maybank is among Asia’s leading financial services groups, and the fourth largest bank in South-East Asia by assets. It is Malaysia’s home grown success story, the nation’s largest company by market capitalisation and a towering presence built over 50 years of growth in parallel with the nation’s history. Maybank now has a global network of 2,400 offices in 20 countries worldwide with a complete presence in Asean and in financial capitals of the world including London and New York.

Maybank is ranked among the top 20 Strongest Banks in the World by Bloomberg Markets magazine and received recognition as the only Asian organisation to be listed in the Towers Watson Global High Performing Company Norm list for its superior financial performance and best People Practices. The bank also made history in the Malaysia 100 Leading Graduate Employers Award Ranking by winning the top spot, making it the first financial institution to be crowned as the nation’s preferred employer.

Recently, Maybank also bagged the prestigious “Brand of the Year” award at the World Branding Forum for the banking category, under national winners for Malaysia.

Talent beyond boundaries

Cross border talent identification and movement have been rolled out to meet Maybank’s growing regional aspirations with the introduction of Maybank’s International Mobility Programme.

This enables the Group to acquire the best talents capable of operating with deep local knowledge and strong global insights. In addition, the ability to manage across cultural and geographic barriers while having the right capabilities to perform, drive and deliver business results is imperative to achieve the Bank’s vision.

Working with Maybank has broadened my horizon and allowed me to gain exposure to the culture of a larger organisation. My soft skills have improved as I have to collaborate with many stakeholders including colleagues from the region and I learnt that we have to customise our approaches and be sensitive to the culture and working styles of other nations. – Grace Sarmiento, Maybank Philippines Incorporated (MPI), Project manager, group CFS reorganisation and SCMP

Diversity & inclusion

Maybank employs many international talents who are working and contributing in sectors such as investment banking and information technology among others. The significant presence of foreign talents has helped to foster a truly international working environment in the bank. This augurs well for the organisation’s growth towards becoming a leading financial services provider in the region and beyond. The breadth of Maybank’s talent goes beyond banking and finance graduates as they employ many from different disciplines, such as engineering, science, law, communication – especially for entry level programmes – Global Maybank Apprentice Programme (GMAP).

GMAP is very personal to me because I hold the wand to pave my rotations and plan my career. I have been rotated into retail banking, business banking and currently attached to group human capital’s talent sourcing and development and I look forward to a successful career in banking ahead. – Syeda Fariha Preanka – graduated with BSc in Pharmacology, King’s College London, Global Maybank apprentice with Maybank

Being a non-banking graduate does not stop me from giving my full commitment to the business. Although the learning curve for me is steep, I am grateful to have senior managers and leaders who value my personal growth as much as they value the business growth. – Abdul Rassyid Ramlan – graduated with BA in Political Science, University of Pittsburgh, Business development executive in Maybank Islamic

Global talent management

Maybank has a framework in place to identify, assess and manage talents across borders. Succession management is one key aspect with talent reviews being conducted periodically at sector, country and group level.

The exercise enables the bank to identify and assess readiness of leaders in the pipeline and craft suitable developmental plans for them.

The framework also helps with cross-sectoral and cross-border talent identification and deployment and this has contributed to improvements in terms of cross-country succession; increase of non-Malaysian successors and as a result of this greater visibility, a third of the succession pool for Maybank is now newly discovered talents.

The strong traction is testimony to its robust Group Talent Management (TM) system where Maybank has deployed global best practice processes in identifying its talent pool, comparable to or better than top performing organisations worldwide.

Benchmarked by Saratoga’s Institute LDA (Leadership Development Audit), the bank has been rated at Global best practice for five out of seven aspects and good practice for the remaining two.

Humanising financial services

In recent years, Maybank has taken great strides, with strong growth but the bank’s mission statement – humanising financial services – has always been a driving factor in ensuring that it continues to humanise its services and products as Maybank makes its mark across the world.

Through Maybank Foundation initiatives in health, education and the environment, Maybank has a strong commitment to Corporate Responsibility (CR). The Global CR Day where Maybankers from across the globe come together for a day to showcase a sustainable initiative undertaken by the Group is one of the highlights of Maybank’s humanising spirit.

Maybank

Maybank Cambodia for example launched ‘Read a Book with Maybank: Enriching Lives through Reading & Learning’, an initiative to reach populations living in remote areas where educational services are not readily available.

Two hundred and seventy-seven Maybankers visited seven villages in Phnom Penh and Siem Reap to spread the joy of reading and improve access to quality reading materials.