Something unexpected happened last week that made me question my default beliefs regarding efficient meetings.
A client showed up 20 minutes late to our scheduled 25-minute Zoom call (scheduled with a five-minute wedge, of course). I was hanging in my Zoom room, doing other work, and had forgotten what I assumed was a skipped meeting. Then the client popped in with apologies and a lovely smile that made me want to get to know him. With only 5 minutes left in my calendar slot and a coming meeting that could not be delayed, I had two choices: reschedule or attempt what seemed impossible—complete a meaningful business conversation in the time it takes to make a smoothie.
We chose the latter, and what unfolded astounded me.
In precisely 4.5 minutes, we:
- Exchanged company context (120 seconds)
- Summarised our current situation (under 60 seconds)
- Identified key stakeholders and project alignment (30 seconds)
- Connected our capabilities to their needs (30 seconds)
- Outlined clear next steps
- And wrapped it all up.
Here's what fascinates me: Everything got done—not just adequately—completely. Of course, there was a relationship-building and context that was skipped. But we got to an action step, and it was a wonderful and unexpected feeling.
Read: How Much Time Do You Spend in Virtual Meetings?
When Constraints Become Catalysts
As someone who deeply believes in the power of meaningful connection, this accidental experiment challenged my assumptions. While I still maintain that investing time in relationships is crucial, this experience revealed something profound about our default approaches to business communication, begging the question: How many of our default meeting times are based on habit rather than necessity?
We already know that U.S. employees spend about 15% of their workweek, 393 hours annually, in meetings—only 30% of which are productive. While some of this is because we get caught in the familiar traps of unclear agendas, unnecessary attendees, and unfocused discussions, could a factor also be our tendency to overestimate the amount of time needed for discussions?
The Psychology of Time Expansion
There's fascinating science behind why we might not need as much meeting time as we think. We often unconsciously fill the time we're given. A 30-minute slot becomes 30 minutes of conversation, an hour becomes an hour—regardless of the actual requirements of the task at hand. It's a phenomenon known as Parkinson's Law: work expands to fill the time available for its completion.
Even more telling is what we know about attention spans in meetings. Research shows that 91% of attendees remain attentive during the first 15 minutes of a meeting before dropping off, yet we default to scheduling 30-minute blocks, or worse, hour-long sessions for what we deem "important" discussions. It's as if we've collectively agreed that longer equals better when evidence suggests quite the opposite.
Finding the Sweet Spot
I'm not suggesting we compress every human interaction into its shortest possible form—that would be both exhausting and counterproductive. But perhaps we need to challenge our assumptions about how much time conversations truly require to be effective.
What if, instead of asking, "How long should this meeting be?" we asked, "How quickly could this be accomplished?" What if we approached each interaction with the deliberate constraint of time scarcity? Maybe even just in targeted experiments, being curious and neutral about the outcomes.
More: Preventing Fatigue From Online Meetings
The Time-Conscious Revolution
Consider this an invitation to experiment. Next time you're scheduling a meeting, ask yourself:
- Could this be shorter?
- What would happen if we had half the time?
- How might time constraints fuel focus and clarity?
You might be surprised to discover, as I was, that sometimes less really can be more.
This was also published on Juliet Funt's LinkedIn.