As shared by Alan Stevens (Part III)
Honestly, how did we fare in handling the MH370 crisis last year? Alan Stevens, a certified media expert and global speaker, shares that there is no difference in communicating a message personally and in an organisational level.
What’s more important in handling media crises is building your audience’s trust and being honest, besides being prompt in your response.
Check out this third part of our Learn From segment, specially brought to you by Leaderonomics.