One of the unique things about Walmart is the type of people that they hire – old people who are friendly. Customers enjoy having small-talks with them whilst paying for their grocery items.
It seems like Walmart is easy to be built or developed, but no one has ever managed to imitate its concept. This is solely because it’s purpose-driven. It starts off with a thought of wanting every item in the store to be cost-effective or affordable to everyone. To successfully implement this idea, Sam Walton builds the store in rural areas (where rental fee is low). Then, he only works with national brands.
The secret behind Walmart’s success lies within Sam’s style of getting each manager of each Walmart store communicate with each other through a video conference every Saturday.
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If you would like to speak to our fellow Corporate Services team on how we can help your organisation, email us at training@leaderonomics.com. To know more about what Leaderonomics do as a social enterprise, check out www.leaderonomics.org. For our other Raise Your Game podcasts, click here.
Roshan is CEO of the Leaderonomics Group. He believes that everyone can be a leader and make a dent in the universe, in their own special ways. To engage with him deeper, go to www.Facebook.com/roshanthiran.leaderonomics
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