Many hostage takers have few secure bases in their lives. Hostage taking is always preceded by a loss or a series of losses. The most dangerous hostage taker is the person who has no attachments and refuses to talk. However, when a hostage negotiator offers hopes, options, and positive solutions by gaining the trust of the hostage taker, he or she can become a secure base.
This winning combination of caring and daring not only shuts down defenses, it can also unleash extraordinary potential.
By Colin D Ellis. Is your workplace culture quietly turning toxic? Uncover the warning signs leaders often ignore and how to stop the rot before it spreads.