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  • Business
    • Case Studies
      Crisis Communication: The Good, the Bad, and the Ugly

      Crisis Communication: The Good, the Bad, and the Ugly

      The 5 Step Plan to a Winning Social Media Presence

      The 5 Step Plan to a Winning Social Media Presence

      Embracing Digital To Power Growth

      Embracing Digital To Power Growth

      Malaysia: Celebrating A Nation's History

      Malaysia: Celebrating A Nation's History

    • Companies
      The Secret Sauce Behind the Success of a Co-Working Space

      The Secret Sauce Behind the Success of a Co-Working Space

      Women in Leadership: Opportunities, Balance, Challenges and Support

      Women in Leadership: Opportunities, Balance, Challenges and Support

      "As you keep developing your skills, you become like a fine wine", Says Nithin Kamath

      "As you keep developing your skills, you become like a fine wine", Says Nithin Kamath

      Why Connection is the Key to Organisational Performance

      Why Connection is the Key to Organisational Performance

    • Growth
      Don’t Underestimate the Impact of Disengaged Employees

      Don’t Underestimate the Impact of Disengaged Employees

      The Importance of Legacy in Leadership

      The Importance of Legacy in Leadership

      The Secret Sauce Behind the Success of a Co-Working Space

      The Secret Sauce Behind the Success of a Co-Working Space

      Women in Leadership: Opportunities, Balance, Challenges and Support

      Women in Leadership: Opportunities, Balance, Challenges and Support

    • Strategy
      Don’t Underestimate the Impact of Disengaged Employees

      Don’t Underestimate the Impact of Disengaged Employees

      Pssst! Are You Overworked?

      Pssst! Are You Overworked?

      "As you keep developing your skills, you become like a fine wine", Says Nithin Kamath

      "As you keep developing your skills, you become like a fine wine", Says Nithin Kamath

      What If You Ran Your Business Like an Over-Achieving Spanish Soccer Club?

      What If You Ran Your Business Like an Over-Achieving Spanish Soccer Club?

  • Functional
    • Finance
      How Your Personality with Money Can Influence Your Financial Decisions

      How Your Personality with Money Can Influence Your Financial Decisions

      Making It in Corporate Finance

      Making It in Corporate Finance

      The Disruption in Accounting and Finance

      The Disruption in Accounting and Finance

      An Income for Everyone

      An Income for Everyone

    • HR
      The Six Pillars of Vibrant Workplace Culture

      The Six Pillars of Vibrant Workplace Culture

      A Lesson in Leadership from the HR Perspective

      A Lesson in Leadership from the HR Perspective

      Understanding Performance Management Today

      Understanding Performance Management Today

      Change and Disruption: Fight It or Embrace It?

      Change and Disruption: Fight It or Embrace It?

    • Marketing
    • Science & Tech
      May the 4th Industrial Revolution Be with You: Part 1

      May the 4th Industrial Revolution Be with You: Part 1

      6 Key Digital Trends to Look Out for in 2020 and Beyond

      6 Key Digital Trends to Look Out for in 2020 and Beyond

      How Embodying Trust Builds Big Picture Leadership Capability

      How Embodying Trust Builds Big Picture Leadership Capability

      The Future of the Wood Manufacturing Industry in Malaysia

      The Future of the Wood Manufacturing Industry in Malaysia

  • Leadership
    • Be a Leader
      Caring in Leadership Isn't a Luxury - It Lies at the Heart of a Team's Success

      Caring in Leadership Isn't a Luxury - It Lies at the Heart of a Team's Success

      A Lesson in Leadership from the HR Perspective

      A Lesson in Leadership from the HR Perspective

      Fastest Woman on Earth Leaves Competition in the Dust

      Fastest Woman on Earth Leaves Competition in the Dust

      Should a 4-Day Workweek Be the New Norm?

      Should a 4-Day Workweek Be the New Norm?

    • Books
      Lessons from Tara Westover's Memoir, 'Educated'

      Lessons from Tara Westover's Memoir, 'Educated'

      Michelle Obama Says One Decision Separates People Who Achieve Success from The Rest

      Michelle Obama Says One Decision Separates People Who Achieve Success from The Rest

      Why You Should Assess A Leader’s Capacity For Critical Thinking And Judgment

      Why You Should Assess A Leader’s Capacity For Critical Thinking And Judgment

      5 Skills You Need To Be A Great CEO

      5 Skills You Need To Be A Great CEO

    • LDR Show
      It Started as a Fluke: Making It in the Hotel Business

      It Started as a Fluke: Making It in the Hotel Business

      Leaving a Mark That Goes Beyond Business

      Leaving a Mark That Goes Beyond Business

      Through the Ups and Downs of Business

      Through the Ups and Downs of Business

      Coding Made Easy with Low Code

      Coding Made Easy with Low Code

    • Leadership Nuggets
      Leadership in Four Dimensions: Jonas Prising on Human Resources, Malaysia and Leadership

      Leadership in Four Dimensions: Jonas Prising on Human Resources, Malaysia and Leadership

      "Have Intentionality In Your Daily Life", says Kim Underhill

      "Have Intentionality In Your Daily Life", says Kim Underhill

      "Explorers Are Map Makers", Says Jana Stanfield

      "Explorers Are Map Makers", Says Jana Stanfield

      Leadership Nuggets: Worry Not When We Fail

      Leadership Nuggets: Worry Not When We Fail

    • Movie Wisdom
      What I Learnt About Leadership from the Game of Thrones

      What I Learnt About Leadership from the Game of Thrones

      Lessons From Dwayne ‘The Rock’ Johnson

      Lessons From Dwayne ‘The Rock’ Johnson

      Leadership Lessons From Madam Secretary

      Leadership Lessons From Madam Secretary

      Lessons From A 68-Year-Old Classic That Changed The Face Of Visual Storytelling

      Lessons From A 68-Year-Old Classic That Changed The Face Of Visual Storytelling

    • Podcasts
      The Importance of Legacy in Leadership

      The Importance of Legacy in Leadership

      The Secret Sauce Behind the Success of a Co-Working Space

      The Secret Sauce Behind the Success of a Co-Working Space

      Understanding Performance Management Today

      Understanding Performance Management Today

      Personal Change Affecting  Your Career

      Personal Change Affecting Your Career

    • Women & Leadership
      Women in Leadership: Opportunities, Balance, Challenges and Support

      Women in Leadership: Opportunities, Balance, Challenges and Support

      3 Easy Ways Women Can Demonstrate Their Authority at Work

      3 Easy Ways Women Can Demonstrate Their Authority at Work

      Be A Leader With Queen Oprah

      Be A Leader With Queen Oprah

      5 Lessons from the Life of Chetna Sinha

      5 Lessons from the Life of Chetna Sinha

  • Personal
    • Character
      J.K. Rowling Says Success Has Nothing to Do With 'Destiny'

      J.K. Rowling Says Success Has Nothing to Do With 'Destiny'

      How to Overcome Overthinking and Get More Done

      How to Overcome Overthinking and Get More Done

      11 Things Organised and Productive People Do Every Day

      11 Things Organised and Productive People Do Every Day

      Hiking – Reflections That Will Take You to Greater Heights

      Hiking – Reflections That Will Take You to Greater Heights

    • Values
      J.K. Rowling Says Success Has Nothing to Do With 'Destiny'

      J.K. Rowling Says Success Has Nothing to Do With 'Destiny'

      Hiking – Reflections That Will Take You to Greater Heights

      Hiking – Reflections That Will Take You to Greater Heights

      The Power of Compassion in Leadership

      The Power of Compassion in Leadership

      Raise Your Game: Forming Your Identity

      Raise Your Game: Forming Your Identity

    • Competence
      J.K. Rowling Says Success Has Nothing to Do With 'Destiny'

      J.K. Rowling Says Success Has Nothing to Do With 'Destiny'

      How to Overcome Overthinking and Get More Done

      How to Overcome Overthinking and Get More Done

      11 Things Organised and Productive People Do Every Day

      11 Things Organised and Productive People Do Every Day

      Infographic: How Good Are Your Problem Solving Skills?

      Infographic: How Good Are Your Problem Solving Skills?

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Posts tagged with "Client Focus"

Prioritise Your Internal Clients and the Rest Will Follow Leadership

Prioritise Your Internal Clients and the Rest Will Follow

By CHRISTIE CHUA It's all too easy to get caught up in the daily operations of the business and forget who really holds the power to make your clients happy: your employees. Take care of them and they will take care of your clients.
Raise Your Game: Jeff Bezos, The Man Behind Amazon.com Leadership

Raise Your Game: Jeff Bezos, The Man Behind Amazon.com

In this series of Raise Your Game and The Science of Building Leaders, Leaderonomics CEO Roshan Thiran describes the leadership approach of Jeff Bezos, the man behind Amazon.com.
To Be A Better Leader, Listen With <i>Ting</i> Personal

To Be A Better Leader, Listen With Ting

By AVA DIAMOND If we were honest, we would have to admit that in conversations, we’re usually thinking of how we will respond. There are very few of us who are fully engaged and deeply listening to the other person’s message.
Mastering The Art Of Social Media Listening Business

Mastering The Art Of Social Media Listening

By NICOLE NEE Social media listening actually makes for more accurate and valuable customer and industry insights that are cheaper and easier to collect. How can you make it an integral part of your organisational's culture?
4 Practices To Building A Strong Bond With Clients Personal

4 Practices To Building A Strong Bond With Clients

By ROHINI RAJARATNAM Meeting anyone, especially clients can be daunting. We’ve broken it down to four easy steps for you. Read on to make networking a little easier on you.
The Power Of Storytelling To Connect Authentically With Your Customers Business

The Power Of Storytelling To Connect Authentically With Your Customers

By BHARAT AVALANI Consumers want to know they are making the right decision with each purchase, but deciding what’s ‘right’ isn’t just about facts and figures. People also make decisions based on feelings and instincts.
Connect, Follow, Like, Share, Tweet And Hashtag Me! Business

Connect, Follow, Like, Share, Tweet And Hashtag Me!

By LOUISA DEVADASON A brand needs to be likeable and attractive to consumers in order to amass a large follower count. The question, as always, is: How?
5 Things That Brands Should Be Doing On Social Media Business

5 Things That Brands Should Be Doing On Social Media

By PREM ANAND Your brand’s presence on social media should now be an integral part of your overall business strategy. Here are five things that brands should be doing on social media to better engage with their consumers.
Nancy Duarte’s Tips On How To Tell A Story Through Data Functional

Nancy Duarte’s Tips On How To Tell A Story Through Data

By CHRISTINE DEAKERS "If there’s one thing you can do, and you can be best in the world at it, be profitable at it, be passionate about it, then you have to do that one thing."
The Greatest Customer Service Strategy Business

The Greatest Customer Service Strategy

By JON GORDON Great customer service begins with being employee-focused first and customer-focused second. If you treat your employees well, they will treat their customers well.

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A Lesson in Leadership from the HR Perspective

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Don’t Underestimate the Impact of Disengaged Employees

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