Boss, Here is the Secret to Customer Engagement

Test automation is often perceived as a purely technical initiative led by IT teams, but its impact extends far beyond software development. For CFOs, understanding test automation can reveal hidden opportunities for cost reduction, operational efficiency, and improved financial forecasting. As organisations accelerate digital transformation, the ability to deliver high-quality software quickly becomes a competitive advantage with direct financial implications. By taking an active role in evaluating automation initiatives, CFOs can ensure technology investments align with business goals, deliver measurable returns, and minimise risks. This article explores why test automation matters to CFOs and the hidden business benefits it offers.

Tune in and explore how businesses can thrive in a landscape of remote interactions, blended learning, and the essential need for face-to-face connections.

Dr Pawan today travels the world to spread understanding of the Dabbawalas system that he describes as “thrilling”. His nine-year long research on the organisation, which included being involved in food deliveries himself, extended in both length and personal investment beyond the requirements of his doctorate. Today he runs the Mumbai Dabbawala Education Centre, a centre that provides free education to more than 8,000 children of dabbawalas.