Is It Better to be Feared or Loved?

Most people assume service desk management is about fixing computers and closing tickets. In reality, it’s far more dynamic. As a Service Desk Manager, you’re not just handling help requests—you’re leading one of the most critical operational hubs in any organisation. The service desk touches every department, manages countless workflows, and serves as the frontline for both technical support and customer satisfaction.

Sashe Kanapathi, CTO of Leaderonomics, talks about quiet quitting and how, in his personal view, it should be viewed.

Mr. Levitt employs a unique investment philosophy that identifies developing global trends and recognizes the countries and their industries and companies, which will greatly benefit from these trends.