Gold Employee Engagement Award for Budaya

There are many ways to measure the success of a product or service. One of the most important measurements of success is when the product or service is able to solve a huge volume of users’ needs, to the satisfaction of the users. Other related matters of importance include the onboarding process, product experience, customer support, and more.

There is, however, another way where a product or service is deemed successful or is recognised, and that is by bagging industry awards. The recognition gained by winning an award is immeasurable. Being judged by industry experts is validation of the quality of the product and of one’s brand. 

In the recent HR VENDORS OF THE YEAR  2021 AWARDS, Budaya was awarded the Gold Award for “best software designed to drive employee engagement and performance by facilitating an impactful and meaningful work culture”.

Budaya, the app for employee engagement 

The people are the pulse of an organisation. Setting up the right framework to ensure your people are healthy, treated fairly, engaged and thriving are vital. It is about understanding their pain points, keeping them happy and retaining them. 

Given the recent changes in work behaviour, work preference (remote work), people, and the labour market -  this warrants the urgency in looking for methodical and structured framework at gathering insightful data to make data-based decisions to drive employee engagement. An intelligent solution which collects data, organises them and provides corrective actions or predictive data  helps companies to strategically manage employee engagement in a sustainable manner.

To be able to do all of the above, some  companies use digital apps. These apps, amongst other things, gather feedback and reward employees for their good work. Correspondingly, this fosters good working relationships and builds trust among the team. 

It is no surprise that experts say that employee engagement is a key factor to the success of any organisation. 

What else can engagement apps like Budaya do for organisations? Here are some factors organisations can take note of.

1.      Reduce attrition rate

The Great Attrition has put immense pressure on organisations today. The Randstad Employer Brand Research survey conducted in January 2022 found that 30% of all respondents (163,000 respondents across 31 markets including 2524 who are based in Malaysia ) surveyed said that they plan to change jobs this year, a 7% increase from 2021. 

When a talent leaves an organisation, the costs to replace this talent is costly. This includes recruitment costs, training and onboarding costs, time to learn on the new job, loss of institutional knowledge (insights of the organisation, people and culture) and more. 

Not only is this process costly, but it can be disruptive. It will affect deliverables and eventually the bottom line. It can also impact the morale and engagement  within the company if the person departing holds a significant role in the company. Morale can temporarily or permanently suffer company-wide.

Knowing this, how can organisations take preventive measures to mitigate this organisational risk? 

Employee engagement apps like Budaya that have the ability to gather data and insights on employee well-being, opinions and receive regular feedback, is advantageous to the company. Based on such insights the company is able through predictive analysis, gauge in advance if there are issues brewing that might lead to attrition. 

2.      Create high performing teams

How do your employees work? Do you have any data to measure their experience and how they are coping at work? The solution to this is in people analytics.

People analytics is the “practice of collecting and applying organisational, people, and talent data to improve critical business outcomes”. Essentially, it is an analytical tool that assists organisations to understand and predict employee behaviours. 

How? 

It translates data collected by HR (through listening tools like Budaya) to actionable insights, thereby improving the organisations processes, practices, effectiveness, business outcomes and overall employee experiences. 

The technology behind apps like Budaya, provide real-time people analytics and recommendations that serve as a functional guide to team heads making team management more efficient. As an example, Budaya often sends suggestions or heads up to managers/team heads, in the form of short messages, such as ‘have 1:1 discussion with xxx’ or ‘send a recognition for xxxx efforts’ or ‘your direct reports are doing well’. 

In addition to the above, Budaya is also capable of identifying:-

• teams that are at higher risk of disengagement, and
• areas of challenges for teams. 

The daily/regular check-ins for remote or hybrid working employees also enables the company to gauge, predict and also track the well-being of employees.

Given that working remotely can occasionally result in a loss of connection and purpose within the team, these analytics offer great insights and are a huge help. 

This weekly nudges by the app help team leads truly connect in a meaningful way with their team. An engaged and satisfied employee will function better and be more productive. 

3.      Increase employee motivation

Organisations traditionally carry semi-annual or annual surveys to gauge job satisfaction or employee experience. Amongst the challenges faced are:-

1. to procure honest responses; and
2. to get good timely participation in the exercise.

A workaround this is through gamification! 

Many employees face fear when completing company surveys. As a result, they may not be truthful for the fear that their answers might jeopardise their jobs. One of the benefits of apps like Budaya, is being able to answer questions anonymously. This keeps employees psychologically safe. 

Another way to encourage feedback from employees is through rewards. For every task or question completed, the employee is rewarded. These rewards can be redeemed in a virtual gift shop based on their needs in real time. This meaningful way of rewarding employees allows them to feel appreciated.

Employees can receive public recognition from team leads in real time for their hard work, and achievements on the organisations gamification app. This can be done by awarding medals or coins (which can be redeemed). Employee recognition boosts morale and increase productivity.

Research shows that there is a direct correlation between the giving of rewards and recognition and job satisfaction and motivation. The better the rewards, the higher the motivation to perform at work. Having a reward system also encourages the employees to innovate and by extension also attracts new and more talented employees. This creates a healthy environment for the employees and inevitably leads to positive business outcomes. 

People Analytics is the way forward

The way HR operates now no way resembles to anything in the last ten to twenty years. It has been said that the Great Depression in 2008 was the CFO’s big moment and the COVID-19 pandemic era and post is the CHRO’s. 

We are no longer in a period and time where we can rely on guesses or intuition. 

Data-based decisions about the new workplace culture, work preferences, people, and culture will enable organisations to not only endure, but succeed. 

Want to know more about Budaya? Book a demo with the team or drop them a note at info@leaderonomics.com.