The Leaderonomics Show: Scott Friedman

Scott Friedman is a motivational humorist who inspires and entertains with fun-filled, interactive and content-rich programs. Watch him on the Leaderonomics Show video below:

The CCO (Chief Celebration Officer) at Friedman & Associates, he is also a former President of the National Speakers Association (NSA), and an internationally sought after speaker and author, having written “Celebrate – Lessons Learned from the World’s Most Admired Organizations,” “Happily Ever Laughter – How to Engage Any Audience,” and “Using Humor For A Change.”

Seven key takeaways from Friedman on how to celebrate in our workplaces and ‘sell-le-brate’ with customers include:

• To celebrate means to acknowledge all that is good, which results in you changing the way you look at things, your language and your life.
• Customers want to be honoured and celebrated. Go the extra mile to create the ‘wow’ experience.
• Celebrate your employees. Happy employees make better employees, resulting in better engagement and productivity at work.
• Make people feel special.
• Relate to people through stories and humour. After all, the shortest distance between two people is a good laugh.
• Humility and self-effacing humour are vital for leaders to have.
• If you look for the best in people, you will find the best.

This might interest you:Surprise Your Customers With A ‘Wow’ Experience