Raise Your Game: Leadership And Conflict Management

Aug 17, 2010 21 Min Podcast
employees gather around a table
Source:

Image is from freepik.com by @freepik.

Conflict is normal. Among the causes of conflicts within an organisation are:

  1. the processes are weak – there are no clear-cut processes on how things are supposed to be done.
  2. lack of clarity on roles and responsibilities.
  3. interpersonal skills


The right way to address conflicts are by:

  1. being warriors (identify and address conflicts)
  2. being sensitive to empathise
  3. learning from conflicts
  4. being graceful

 

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