Raise Your Game: Motivation Starts With You

In leadership—just as in law—there are moments when logic alone isn’t enough. Whether it’s a manager addressing a grieving team after a tragedy or a lawyer standing beside a client whose life has changed forever, both roles demand more than intelligence. They require emotional intelligence. Today’s most effective leaders are those who understand the power of empathy, especially in times of crisis. And surprisingly, one of the most overlooked sources of inspiration for empathetic leadership can be found in personal injury lawyers. These individuals spend their careers navigating pain, trauma, and accountability.

As a child, it never occurred to Chiang Chen Seng that he would choose number plate making as his profession.